Courteous Vigilance is the Arizona Department of Public Safety's motto and guiding principle, which reflects the pride of the Department. We provide quality, reliable and respectful service to the citizens of Arizona while being vigilant in the enforcement of the laws of the state.
Col. Jeffrey Glover - Director
Director, Arizona Department of Public Safety
Governor Katie Hobbs appointed Colonel Jeffrey D. Glover as Director of the Arizona Department of Public Safety on January 17, 2023. Colonel Glover began his career with the Tempe Police Department in October of 1999 and has over 24 years of law enforcement experience. He worked his way through the ranks, serving the Tempe Police Department in a variety of capacities. Colonel Glover worked as a Field Training Officer, Narcotics Detective, Crime Prevention Detective, Media Relations Sergeant, Patrol Lieutenant, Mobile Field Force Commander, Detention Manager, Acting Commander over 21st Century Policing, Professional Standards Commander, Commander over both Criminal and Special Investigations Divisions to include Homicide, Narcotics and the SWAT Team.
In February of 2020, Colonel Glover retired from the Tempe Police Department with more than 20 years of service. He returned to Tempe Police Department later that year, as Interim Chief of Police and was appointed as permanent Chief of Police in August of 2021.
Colonel Glover places an emphasis on community involvement and education, and provides instruction on various topics including leadership, ethics and professionalism, team dynamics, fair and impartial policing, health and wellness, and safety through communications training.
Colonel Glover is currently the 2nd National Vice President for the National Organization of Black Law Enforcement Executives (NOBLE). He is a National Board Member for Mothers Against Drunk Driving (MADD) and is the Co-Chair of the MADD Traffic Safety Committee. Colonel Glover also serves on the International Association of Chief’s of Police (IACP) Crime Prevention Committee.
He holds a Bachelor of Science Degree in Education from Northern Arizona University as well as a Master’s in Public Administration through the University of Phoenix. Colonel Glover is a graduate of the Arizona Peace Officers and Standards Arizona Leadership Program (ALP #8), the FBI National Academy Command School Session 265, the Police Executive Research Forum’s Senior Management Institute for Police, and earned a certificate from the University of Arizona, Eller School in Government Leadership.
When he is not working, Jeffrey enjoys spending time with his wife Tracy and three children Noah, Jonathan and Christopher.
Lt. Col. Ken Hunter
Deputy Director, Arizona Department of Public Safety
In March of 2020, Director Heston Silbert selected Lt. Col. Ken Hunter to serve as the Deputy Director of the Arizona Department of Public Safety (AZ DPS). Prior to this appointment, Lt. Col. Hunter was serving in the appointed position of Assistant Director of the Department’s Criminal Investigations Division, commanding the Intelligence, Investigations, Gang Enforcement and Border Strike Force Bureaus. Lt. Col. Hunter also previously held the appointed position of Assistant Director of the Agency Support Division, directing the Logistics and Management Services Bureaus, as well as the Human Resources Section. These bureaus exist to support the mission critical units of AZ DPS such as Recruiting, Training, Finance, Public Records, Fleet, Aviation, and Peer Support, to name just a few.
Lt. Col. Hunter began his career as a trooper with the AZ DPS in September of 1989 and was assigned to the Highway Patrol Division in Winslow, Arizona. As a trooper he completed assignments in motors, commercial vehicle enforcement and as a detective assigned to gang enforcement.
Lt. Col. Hunter promoted to sergeant and was assigned to the Criminal Investigations Division. He supervised a gang enforcement squad in southern Arizona responsible for documenting and investigating criminal street gangs and transnational criminal organizations. Additionally, he held supervisory assignments at the Arizona Law Enforcement Training Academy and the Internal Affairs Unit.
After promoting to captain, he was assigned to the Arizona High Intensity Drug Trafficking Area where he facilitated, supported and enhanced collaborative drug control efforts among law enforcement agencies. He also held command assignments in the Southern Gang Enforcement District, the Southern Commercial Vehicle District, and Canine District.
Lt. Col. Hunter holds a bachelor’s degree in Public Safety Administration from Grand Canyon University. He is a graduate of the Police Executive Research Forum Senior Management Institute for Police, Northwestern University School of Police Staff and Command and the Leadership in Police Organizations Command program.
Lt. Col. Jenna Mitchell
Agency Support Division
In July 2019, Jenna Mitchell was appointed to Assistant Director (Lieutenant Colonel) assigned to the Highway Patrol Division of the Department of Public Safety and on July 2nd, 2022, Lt. Col. Mitchell was appointed to the Assistant Director position in the Agency Support Division, where she serves currently.
Lt. Col. Mitchell began her career as an officer trainee in July of 1993. She attended the Phoenix Regional Police Academy and became a trooper in May of 1995. Her first assignment was to the Highway Patrol in District Six, Casa Grande. During this assignment she served as a field training officer, general instructor, phlebotomist, reserve coordinator, and she also coordinated the first Citizen Academy in District Six.
While assigned as a trooper in District Six, she was recognized as the District Six and Southern Highway Patrol Bureau Officer of the Year in 2000. She promoted to sergeant in 2001, and remained in the Highway Patrol in District Six, Casa Grande.
She promoted to captain in March of 2006; she was assigned to the Management Services Bureau where she was responsible for the Research and Planning Section, the Safety and Loss Unit, and the Public Records Section. She also held command assignments in the Highway Patrol Metro East District, Southern Gang Enforcement District, and the Canine District.
Lt. Col. Mitchell was recognized in 2011 as the Criminal Investigations Division Commander of the Year and was the recipient of the Director’s Unit Citation for her role in the development of the Advanced Criminal Interdiction Training Program.
Lt. Col. Mitchell promoted to the rank of major in May of 2015 and has served as the chief of staff for the Criminal Investigations Division, as well as the Agency Support Division. As chief of staff, she was involved with the implementation of major technological improvements in both divisions, with a strong focus on performance management, efficiency, and employee and leadership development.
Lt. Col. Mitchell holds a bachelor’s degree in business from Arizona State University. She is a graduate of the Police Executive Research Forum Senior Management Institute for Police, Northwestern University School of Police Staff and Command and the Leadership in Police Organizations Command program.
Lt. Col. Daven Byrd
Technical Services Division
In July 2022, Daven Byrd was promoted from the rank of Major to Lieutenant Colonel and appointed as the Assistant Director of the Technical Services Division by Director of the Department of Public Safety, Colonel Heston Silbert.
Lt. Colonel Byrd began his law enforcement career in 2005 as a State Trooper assigned to the Highway Patrol Division and has since held various assignments in each of the Department’s operational and support divisions. As a State Trooper, his first assignment was patrolling the Camp Verde/Cottonwood/Sedona area of Yavapai County. In 2008, he accepted an assignment to the Vehicular Crimes Unit within the Criminal Investigations Division and relocated to Phoenix. He then completed assignments as the Department’s State Trooper Academy Coordinator, Field Training Program Coordinator, Impaired Driving Enforcement Programs Coordinator, and Sworn Professional Development Coordinator.
In 2015, he was promoted to the rank of Sergeant and assigned to supervise the Vehicular Crimes Unit. He then completed assignments as the Operations Sergeant in the Criminal Investigations and Agency Support Divisions. In 2017, he was promoted to the rank of Captain and assigned as the Operational Training Section Commander, where he oversaw the Department’s Field Training Program, Lateral State Trooper Academy, Firearms Training Unit, Use of Force and Defensive Tactics Program, and Emergency Vehicle Operations Training. In 2018, he was assigned as the Bureau Commander managing the Information Management Bureau and as the Department’s Chief Information Officer. In 2020, Lt. Colonel Byrd was promoted to the rank of Major and assigned as the Highway Patrol Division’s Chief of Staff where he served until his promotion to Lieutenant Colonel.
Lt. Colonel Byrd is a graduate of Northwestern University's School of Police Staff and Command and holds a Bachelor of Arts Degree in Criminal Justice Administration and a Master of Public Administration.
Lt. Col. Timothy Chung
Criminal Investigations Division
In June 2012, Timothy Chung was promoted from the rank of Major to Lieutenant Colonel and appointed as the Assistant Director of the Criminal Investigations Division. In July 2015, Department of Public Safety Director Frank Milstead appointed Lt. Col. Chung as the Assistant Director of the Technical Services Division. On July 2nd, 2022, Lt. Col. Chung was appointed to the Assistant Director position of the Commercial Vehicle Enforcement Task Force, by Department of Public Safety Director Heston Silbert. In June of 2023, Col. Jeffrey D. Glover appointed Lt. Col. Chung to the Assistant Director position of the Criminal Investigations Division where he serves currently.
Lt. Col. Chung began his law enforcement career at the La Paz County Sheriff’s Office in Parker, Arizona, in June 1986, where he held the positions of jailer, dispatcher, patrol deputy, investigator, and sergeant.
In December 1991, Lt. Col. Chung joined the ranks of DPS and has held various assignments in each of the Department’s operational and support divisions. As an officer, his first assignment was patrolling the Quartzsite/Parker area. In 1994, he relocated to Phoenix and held assignments in the Vehicle Theft Investigations Unit and the Special Investigations Unit.
In 1998, he was promoted to the rank of Sergeant and was assigned to the Highway Patrol Division’s District Eight, in Nogales, Arizona, until he transferred back to Phoenix to oversee the Special Investigations Unit in 2000. In 2002, Lt. Col. Chung was promoted to the rank of Lieutenant and led the Major Crimes Investigation District. He transferred to an administrative staff position in the Criminal Justice Support Division, currently the Technical Services Division, in 2005. In 2007, he was responsible for forming the Immigration Enforcement District and led the multi-agency Illegal Immigration Prevention and Apprehension Co-op Teams (IIMPACT) and Arizona Fraudulent Identification Task Force.
In 2008, Lt. Col. Chung was promoted to the rank of Major overseeing the Gang Enforcement Bureau which comprised the statewide multi-agency Gang and Immigration Intelligence Team Enforcement Mission (GIITEM). He served as Chief of Staff/Executive Officer for the Technical Services Division from 2009 to 2011. From 2011 until his promotion to Lieutenant Colonel, he worked within the Director’s Office overseeing the Management Services Bureau.
Lt. Col. Chung has had many accomplishments, received numerous awards, and served on numerous work groups at the Department. He earned his Certified Public Manager national certification from Arizona State University and is a graduate of Northwestern University’s School of Police Staff and Command, the International Association of Chiefs of Police Leadership in Police Organizations, and the Harvard Kennedy School’s Senior Executives in State and Local Government. He holds an Associate in Applied Science Degree in Law Enforcement Technology, a Bachelor of Science Degree in Occupational Education, majoring in Human Services, and a Masters Degree in Public Administration, specializing in Government Administration.
Lt. Col. Deston Coleman
Highway Patrol Division
Lt. Col. Deston Coleman Jr. was promoted and appointed as the Assistant Director of the Criminal Investigations Division on March 21, 2020 and on July 2nd, 2022, Lt. Col. Coleman was appointed to the Assistant Director position in the Highway Patrol Division, where he now serves currently. The Highway Patrol Division provides law enforcement services throughout the state, assuring the safety and efficiency of the highway transportation system, in addition to providing support to local and county law enforcement agencies. The Highway Patrol Division also provides services and enforcement for commercial motor vehicles, tow trucks, student transportation, and safety programs.
In 1991, Lt. Col. Coleman began his career with the Arizona Department of Public Safety as a cadet officer. After graduation, he worked in the Highway Patrol Division as a state trooper in Bullhead City. As a trooper, he completed assignments in Gila Bend and Metro Phoenix Patrol, the Vehicular Crimes Unit, and the State Gang Task Force.
Lt. Col. Coleman promoted to sergeant and was assigned to the Criminal Investigations Division. He supervised the Vehicular Crimes Unit and was responsible for the investigation and prosecution of vehicular homicides throughout the State of Arizona. Additionally, he held supervisory assignments in the Special Investigations Unit and Internal Affairs.
After promoting to captain, Lt. Col. Coleman was assigned to Metro Phoenix Patrol, Shift Three. He also held command assignments in the Commercial Vehicle Enforcement Bureau and Internal Affairs. Lt. Col. Coleman took command of the Gang Enforcement Bureau when he promoted to major, then served as the commander for the Metro Phoenix Patrol Bureau, prior to his appointment as the Chief of Staff of the Highway Patrol Division.
Lt. Col. Coleman holds a bachelor’s degree in Justice Studies from Arizona State University. He is a graduate of the FBI National Academy (Class 269), the IACP Leadership in Police Organizations, and the Arizona State University Certified Public Manager Program.
Superintendent Bill Long
Major Incident Division
Superintendent Long is an Arizona native and accomplished law enforcement professional with a diverse and well-rounded career spanning over 30 years including command and executive level experience.
In April 2020, Superintendent Long was selected as the Chief Detective for the Maricopa County Attorney's Office, where he led a premier law enforcement division supporting the third largest prosecuting agency in the United States, serving over 4 million residents. During Superintendent Long's tenure, he had the opportunity to review and analyze incidents involving law enforcement use of force, cybersecurity issues, and other challenges facing the criminal justice system. The position required Superintendent to have exceptional and interactive relationships with law enforcement officials and prosecutors.
In 2019, Superintendent Long served as the Deputy Director for the Arizona Department of Homeland Security which included management and administration of federal grant programs known as the State Homeland Security Grant Program, Urban Area Security Initiative, Operation Stonegarden Grant Program, and Nonprofit Security Grant Program with a yearly budget of over 25 million dollars. Superintendent was involved in the strategic planning and direction over critical issues such as terrorism prevention, border security, and cybersecurity issues affecting our state. Superintendent Long participated in the Human Trafficking Council, Arizona Cyber Team, Countering Disinformation Task Force, and was selected by the Chief Operating Officer for the State of Arizona to participate on the Law Enforcement Management Team to address public safety issues.
In 2018, Superintendent Long was selected as the Director of Investigations and Law Enforcement Development for International Justice Mission (IJM) and stationed in Bangkok, Thailand. During his assignment, he developed, trained, and mentored a field investigative unit conducting covert operations focused on combating human trafficking and forced labor in Thailand's commercial fishing industry. During his role in Thailand, he was responsible for providing expert consultation and problem analysis to law enforcement agencies in the region; therefore, strengthening the criminal justice system's capacity to combat human trafficking and forced labor.
In 2017, Superintendent Long served as an Assistant Chief of Police and Interim Chief of Police for the City of El Mirage Police Department. During his assignment, Superintendent Long assisted the El Mirage Police Department manage their first police officer line-of-duty death and transitioning the future leadership of the agency.
In 2015, Superintendent Long was appointed to the Arizona Department of Public Safety and promoted to Inspector II. He commanded the Organized Crime and Intelligence Bureau and Central GIITEM Unit. The position also required him to function as the Director of the Arizona Counter Terrorism Information Center (ACTIC). The ACTIC became operational in 2004 and is widely considered an industry leader in combating threats impacting Arizona's citizens and our critical infrastructure. Superintendent Long transitioned the ACTIC Watch Center to a state-of-the-art twenty-four-seven operation and implemented a facial recognition unit. Superintendent Long was instrumental in developing a Conspiracy Squad that targeted large-scale Drug Trafficking Organizations operating in Arizona using various investigative techniques and electronic surveillance.
From 1989 until 2015, Superintendent Long was employed with the Phoenix Police Department where he enjoyed assignments in the Patrol Bureau, Gang Enforcement Unit, Drug Enforcement Bureau, Special Projects Unit, Organized Crime Bureau, Homeland Defense Bureau, Major Offender Bureau, Arizona Financial Crimes Task Force, and the Violent Crimes Bureau/Homicide Unit. During Superintendent's time in the Violent Crimes Bureau (2009 and 2014), his team was responsible for investigating homicides, officer-involved shootings, and in-custody deaths.
Superintendent Long is a graduate of the Defense Language Institute Foreign Language Center (DLIFLC), where he studied Vietnamese culture and language, ultimately earning his Linguist Certification. In 2005, Superintendent was selected to participate in a Fulbright-Hayes language initiative entitled Vietnamese Advanced Summer Immersion program. This intensive summer immersion program required him to reside in both Hanoi and Ho Chi Minh City, Vietnam.
Superintendent Long has earned a Master of Arts in Criminal Justice from Arizona State University, a Bachelor of Arts in Police Science from Ottawa University, and is a graduate of Northwestern University's School of Police Staff and Command.
Superintendent Long has been honored to work with some of the greatest men and women in United States law enforcement at the federal and state levels.
Major Jesse Galvez
Office of the Director
Major Jesse Galvez is the current Executive Officer for the Arizona Department of Public Safety (the Department).