Public Records Unit

The Public Records Unit (PRU) processes requests from the public for various departmental records, with the exception of collision (accident) reports, photographs, and citations/warnings/repair orders, which are processed by the Department Records Unit.

  • Visit the new Public Services Portal to create an account and request Public Records.  
     
  • All requests for public records should be submitted in writing or online. Pursuant to A.R.S. 39-121.03, when requests for copies, printouts or photographs of public records are for a commercial purpose, the requestor shall provide a statement setting forth the commercial purpose for which the copies, printouts or photographs will be used.  
     
  • When the requested documents have been gathered and processed, PRU will send an invoice to the requestor via USPS mail, fax, or e-mail.  If you have received an invoice and would like to come in person to pick up records, please email [email protected] to arrange a date/time. Please wait for confirmation of your appointment. 
     
  • PRU receives a large volume of records requests. Please do not call to check the status until at least 30 bsuiness days after your request was submitted. Some records may take longer than others to process; for example, archived reports, reports for active investigations, and requests that involve large amounts of data, video, and/or audio.
     
  • In accordance with ARS § 39-121, public records may be reviewed prior to purchase or copying.  In order to review records an appointment must be made by first contacting 602-223-2345.  Please leave a message with your name, a contact number and the invoice number.
     
  • When payment is received by PRU, in the form of a credit card, cashier’s check, money order or business check, the records will be released to the requestor.  No personal checks are accepted.  Credit cards are only accepted in person or through the Public Services Portal after an account has been created.
     
  • Fee Schedule 
     
    • Paper Copies – $9.00 for the first 9 pages, $0.10 per each additional page
    • Fax - $9.00 (20 page limit)
    • Email - $9.00 (5 MB limit)
    • DVD - $15.00 (4.7 GB limit)*
    • Flash Drive - $20.00 (16 GB limit)*
    • Video requests fee - $21.33 for first ½ hour and $21.33 each ½ hour proceeding, this fee will be in addition to the delivery method fee of email $9, DVD $15 or Flash Drive $20 – NEW FEE IS EFFECTIVE IMMEDIATELY. This new fee is pursuant to ARS§ 41-1734.

 

  • Requests may be submitted in any of the following ways:
     
    • Online - using the Public Services Portal 
      • **THE PUBLIC SERVICE PORTAL IS THE ONLY METHOD THAT ALLOWS ONLINE PAYMENT**
    • In person - at the Arizona Department of Public Safety, Public Service Center, 2222 West Encanto Blvd., Phoenix, AZ 85009.
      • Hours of operation: 8:00am - 5:00pm, Monday-Friday (closed on state holidays)
    • Mailed to the Department of Public Safety, Attention PRU MD3240, P.O. Box 6638, Phoenix, AZ 85005-6638
    • Faxed to (602) 223-2945
       

Note: To obtain collision reports, photographs or citations/warnings/repair orders, contact the DPS Department Records Unit.

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