FAQ'S

Q: How can I obtain an application packet for an initial or renewal Fingerprint Clearance Card?
A: You may obtain an application packet from your employer or you may request a packet directly from DPS by either calling (602) 223-2279 or faxing your request to (602) 223-2947. Office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

Q: What is the fee to obtain a Fingerprint Clearance Card?
A: Effective October 1, 2007, the fee for a paid employees and teacher certification is $47. The fee for volunteers is $43. All fees are subject to change.

Q: What forms of payment are accepted?
A: DPS accepts Cashier’s Checks, Money Orders or a check drawn on a business account. All forms of payment should be made payable to the AZ Department of Public Safety. State agencies may also elect to submit a State Companion Action Transfer form

Q: How long will it take to get my Fingerprint Clearance Card?
A: For person with no state or federal criminal record, the processing time is approximately three to five weeks from the date DPS receives the completed application packet. For those persons who do have a criminal record, the process may take four to eight weeks.

Q:How long is my Fingerprint Clearance Card good for?
A:Cards issued prior to October 1, 2003 are valid for three years. Cards issued on or after October 1, 2003 are valid for six years

Q:What will my fingerprints be used for?
A:Your fingerprints will be used to obtain both a state and federal criminal records check.

Q: Does DPS take applicant fingerprints?
A: No. An applicant can contact their local law enforcement agency to find out if they take applicant fingerprints or they may contact a private fingerprinting service.

Q:I lost my Fingerprint Clearance Card. How may I obtain a replacement?
A:An application for a replacement card may be obtained by calling (602) 223-2279 or faxing your request to (602) 223-2947. A $5.00 will be charged per replacement card.

Q:I am an employer. How may I check to see if a Fingerprint Clearance Card is valid?
A:First, never accept a Xerox copy of a card from any employee. Always require the actual laminated card. To verify if that card is valid, you may call (602) 223-2279 during normal business hours. Provide the card number, the person’s name and if possible the person’s Social Security Number.

Q:Where can I find out what would preclude me from obtaining a clearance card?
A:Precluding offenses may be found in A.R.S. 41-1758.03, subsections B and C.