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Questions
and Answers
Do
you handle accident (collision) reports?
The
Department
Records Unit handles
accident reports and accident photograph requests. Please visit
their website by clicking on the above hyperlink for instructions.
However, Public Records will respond to civil subpoena duces tecum
for an accident report and photographs. Public records will also
certify documents.
What
reports do the Public Records Unit handle?
The
Public Records Unit handles requests for any and all documents
in the possession of the Department, except for accident reports
and accident photographs.
Does
the Public Records Unit charge a fee?
Yes.
The Public Records Unit charges a fee for all documents and other
mediums requested. See the Fee
Schedule
page for prices and payment methods.
When
do I pay the fee and how will I know how much to pay?
Once
the documents or items you requested have been gathered, you will
receive an invoice for the amount due. Your requested materials
will be mailed once your payment has been received. Currently,
the Unit accepts cashier checks, money orders and business checks
for payment.
What
information do I need to provide in order to request a report?
You
need to provide any and all information you have available in
order to aide us in locating the report or records you are requesting.
We have provided a Public
Records Request Form
for you to email or print and fax to Public Records
for a request. Please fill in all the information you have available.
Please be specific about the type of document you are requesting.
How
long will it take for me to receive a copy of the report requested?
The
Department makes every effort to satisfy requests in a timely
manner, but the amount of items requested and the amount of requests
the unit is currently handling will always affect the time it
will take to complete requests. The Unit requests that you allow
at least 20 days for your request to be processed.
Requests for older reports may take longer as they are stored
offsite.
Can
I make my request in person?
The
Public Records Unit does not have a public entrance. However,
requests may be dropped off at the public counter at the Department
Records Unit (Accident Records window) located at 2102 West Encanto
Blvd , Phoenix , AZ 85009 .
Accident
Records Public Window
Can
I come in and pick up the report today?
Information
released by the Department (other than accident reports) must
be viewed for content before being released. Documents may be
reviewed by appointment only with the documents custodian. Contact
Public Records.
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