Crime Victims Services - Statewide Services

Attorney General’s Office

Phoenix: (602) 542-4911
Tucson: (520) 628-6504
Toll-free: 1-866-742-4911

In 1987, the Attorney General’s Office(AGO)established a Victim Witness Program within its Criminal Division to provide assistance to victims and witnesses in trial cases prosecuted by the Office, and assistance to victims in cases on appeal. Because the Attorney General’s Office handles all cases on appeal in Arizona, victim services are provided statewide with offices in both Phoenix and Tucson. In the early 1990’s, the Office of Victim Services was formally organized with the responsibility for both mandated notification as well as non-mandated services to crime victims. Non-mandated services include information on the criminal justice process, telephone contacts, court and attorney accompaniment, restitution advocacy and assistance with compensation.

All direct services provided to crime victims respond to the four victim-need areas within our performance measures: safety, healing, restitution, and justice.

The Arizona Coalition Against Domestic Violence

Phone:  (602) 279-2900
Toll-free: 1-800-782-6400
TTY: (602) 279-7270

The Arizona Coalition Against Domestic Violence was founded in 1980 as a grassroots organization of domestic violence service providers committed to working for and with victims and survivors of domestic violence in Arizona. In an effort to end domestic violence, the Coalition has grown to serve as an advocate and a voice representing the needs and concerns of all domestic violence victims and service providers throughout Arizona. The Legal Advocacy Hotline provides legal advocacy services in English, Spanish, and Hebrew and is available statewide to any victim or survivor of domestic violence and to supportive friends/family, co-workers, and others seeking telephone-based legal advocacy. Hotline staff provides information about Arizona’s legal systems and explain legal processes, procedures and alternatives; resources in the caller’s community and safety planning information. Hotline staff also provides domestic violence/legal advocacy-specific technical assistance to professionals working with or on behalf of victims and survivors of domestic violence. The AzCADV Legal Advocacy Hotline is located in the offices of the Arizona Coalition Against Domestic Violence and is staffed Monday through Friday, 8:30 a.m. to 5:00 p.m., excluding holidays at 301 E. Bethany Home Road, Suite C194, Phoenix, Arizona  85012.

Arizona Department of Corrections

Phone: (602) 542-1853
Toll-free: 1-800-787-7233

In January 2004, the Office of Victim Services (OVS) was established to provide services for victims and survivors of crime throughout the State of Arizona.

Services include:
  1. Information, Advocacy, and Referral
  2. Restitution
  3. Victim Impact Statements/Commutation/Parole Hearing Accompaniment
  4. Victim/Offender Conferencing
  5. Victim/Survivor-Impact Panels/Classes
  6. Education and Training to address such issues as victims' rights, Restorative Justice, and the impact of crime for corrections, staff, communities, and others
  7. Victim Services website
  8. Staff support
  9. Victim Advisory Committee (VAC)
  10. Participation in victim services networks and coalitions
  11. Assistance in the development of the victim impact classes and programs
  12. Recruitment of crime victim-related volunteers.

Arizona Department of Juvenile Corrections

Phone: (602) 364-3513 (Spanish available)
Toll-free: 1-800-387-3062
24-hour Emergency Line: (602) 999-9865

The ADJC Victims’ Rights Unit (VRU) champions victims' rights by promoting a holistic and victim-centered response to juvenile delinquency. Through the joint efforts of the Victims’ Rights Administrator, the Victim Advocates, Administrative Secretary and Volunteer/Intern Victim Advocates, the Victims’ Rights Unit has provided victims and other victim service providers with a consistent source for victim services and information within the juvenile corrections portion of the justice system.  The VRU has provided direct victim services throughout Arizona since 2002.  In FY2008, the breakdown of victims served according to county was: 44% Maricopa, 21% Pima, 10% Mohave, 8% Cochise, 6% Yuma, 3% Coconino, 2% Yavapai, 1% Gila, 1% Graham, 1% Navajo, 1% Pinal, 1% La Paz and 1% Apache.

In FY2008, the VRU provided services by assisting with creating and delivering victim impact statements, providing information about the hearing process, providing explanations and references regarding victims’ rights, gathering information from internal and external sources, assessing safety concerns and developing safety plans, tracking and advocating for the adherence of court orders, assessing and making referrals to other victim service providers, and providing representation and/or accompaniment to hearings or meetings with offenders to over 147 victims in Arizona. The VRU understands the importance of being available to victims and is pleased to offer many ways in which victims can contact the VRU.  We provide the main phone number where Spanish speaking staff is available (602-364-3513); the ADJC Website ( where there is victim specific information in English and Spanish; correspondence to our office (1624 W. Adams, Phoenix, AZ  85007-2632); a toll-free number for victims throughout Arizona (1-800-387-3062); and a 24 hour emergency phone line to address a victim’s immediate need (602-999-9865).

Arizona Voice for Crime Victims

Phone:  (480) 600-2661
Phone:  (480) 965-5640

Arizona Voice for Crime Victims (ACVC) was established in 1996. AVCV collaborated with ASU College of Law to form the Crime Victims' Legal Assistance Project.  The Crime Victims' Legal Assistance project utilizes pro bono lawyers and law students to provide legal advocacy and social services to crime victims.  Social workers and student interns provide necessary social service support and advocacy throughout the criminal justice process. AVCV volunteers teach law students and lawyers about victim rights. AVCV's goal is to advocate on behalf of crime victims and to increase the Nation’s and State’s awareness of victims’ rights. AVCV also provides social service support and crisis intervention to victims of crime.

AVCV services are available to all crime victims in the state of Arizona. AVCV also provides victims rights training to lawyers, victim advocates, students, the judiciary, law enforcement, and business and community leaders throughout the state of Arizona.

To achieve this purpose, AVCV has four major areas of activities:

  1. Free legal representation in the criminal justice system for crime victims.
  2. Crisis intervention and social service support for victims throughout the justice process.
  3. Educational programs that focus on victims’ rights and advocacy.
  4. Collaborative community programs that integrate other victim services organizations throughout Arizona.

The office is located at ASU College of Law in Tempe, and is staffed during business hours Monday through Friday, 9am to 4pm. The phone number is (480) 965-5640 and the Arizona Voice for Crime Victim number is (480)600-2661. Voice mail is available, and is checked regularly. The office is closed on all major holidays. We can also be reached via email,

Mothers Against Drunk Driving

Phone:  (602) 240-6500
Toll-free: 1-800-553-6233

Mothers Against Drunk Driving is a 501 (c)(3) non-profit, grassroots organization with more than 600 affiliates nationwide. The state office, founded in 1982, serves 10 of Arizona's 15 counties. There is never a cost to victims for MADD services.
MADD Arizona provides assistance to DUI/DWI crash survivors and family members of deceased victims through grief support groups, victims' rights information along with court accompaniment, follow-up services and referrals to partnering agencies. MADD provides services to all persons victimized by the crime of drunk driving, regardless of gender, race, ethnicity, or age.