Crime Victims Services - Pima County Services

Administration of Resources and Choices

Crisis Line: (520) 566-1919
Non-emergency Line: (520) 623-3341

Administration of Resources and Choices (ARC), a nonprofit incorporated in Arizona, has provided statewide services for seniors since 1996. Late-Life Victim Services are offered to all persons 55+ who reside in Pima County through our 24/7 crisis line, 520-566-1919, and non-emergency number 520-623-3341. Late-Life Victim Services include domestic violence, elder abuse, sexual assault, stalking, dating violence, adults molested as children and economic exploitation and fraud to both female and male victims. ARC specializes in overcoming barriers and serving underserved populations: disability, special needs, rural areas, both genders, etc.  All staff has master’s level degrees and provide services to ensure that older adults needs for healing, safety, justice and economic stabilization are fully addressed. Services include, but are not limited to: 24/7 hotline response; emergency shelter at the appropriate level of care (safe house, directed care, hands-on care, dementia care), safety planning, orders of protection, advocacy, victim compensation, individual and group support, justice system support, case management, emergency medication, hygiene items, clothing, information and referral, medical, legal, assistance with permanent senior housing and follow-up services. If a senior is transported into Pima County via emergency responder from other counties and/or tribal areas, all services are provided as if the older adult was a resident of Pima County. ARC, also, specializes in community education for law enforcement, health care professionals, faith communities, incarcerated women, businesses, training centers, refugees, immigrants, nongovernmental and governmental agencies and neighborhoods increasing knowledge regarding the identification, safety, support, understanding, reporting, needs and resources for victims of crime.

Casa de los Niños

Phone: (520) 624-5600

Casa de los Niños was founded in 1973 as one of the nation’s first crisis nurseries. The agency added VOCA supported resiliency programming in 1991. Admitting a child who has witnessed a parent homicide, sheltering 2 siblings who have been physically abused and removed from their home, or opening the door to a police officer with a child in his arms found wandering the streets alone are all among the heartbreaking situations witnessed at the crisis shelter. Casa de los Niños' Crisis Shelter Program serves up to 48 physically abused, sexually abused and neglected children daily from birth through 12 years old. The agency provides crisis shelter services 24-hours, 7-days a week, 365 days a year. Child victims receiving services from Casa de los Niños are primarily from Pima County but the shelter has provided services for victims throughout AZ. In addition to nutritious meals, a warm bed, and care from nurturing adults, the children receive 24-hr nursing care, crisis counseling, educational support, case management services, and transportation. Enriched environmental and program assistance includes developmentally appropriate resiliency-focused life skills education. All children receive physical, developmental, and socio-emotional assessments and developmentally appropriate activity based services addressing the individual needs of each child. Casa de los Niños accepts children placed by Child Protective Services and voluntary placements from families in crisis at risk for maltreatment. The agency also offers family support services, recruiting, training, and licensing foster parents, and parent education and primary abuse prevention programs. The agency is accredited by the Council on Accreditation for Children and Family Services and was a recipient of the National Service Award to Victims of Crime for the year 2000.

Emerge! Center

24-hour Crisis Line: (520) 795-4266 (English)
24-hour Crisis Line Toll-free: 1-877-472-1717 (Spanish)
Toll-free: 1-888-428-0101
Non-emergency Phone: (520) 881-7201
Non-emergency Phone: (520) 573-3637

Emerge! Center has been serving victims of domestic violence in Southern Arizona since 1975, and currently operates a 24/7 bilingual crisis line, three  emergency shelters, an outreach and advocacy program, a children’s program, a community education program, childcare center, and  a transitional and permanent housing program. Victim services include: safety planning, domestic violence education, support groups, child advocacy, immigration assistance, legal and criminal justice advocacy, court accompaniment, information and community resource referrals, and transportation assistance. To reach traditionally underserved populations, Emerge! Center offers all services in both English and Spanish. Each shelter is open 24-hours a day and is accessible via a crisis line. One shelter, Casa Amparo, is the only shelter in southern Arizona specifically designed to serve Spanish-speaking victims. The Outreach and Advocacy program assists those who are not in need of shelter but who require other advocacy services such as safety planning, on-site Orders of Protection, lay legal advocacy, immigration assistance, child advocacy, domestic violence education, and support groups. Outreach offices include Voices Against Violence centrally located in Tucson, Su Futuro situated in the heart of Tucson’s Hispanic/Latino community.  Emerge! Center serves victims in Tucson, South Tucson, Pima County, adjacent counties in Southern Arizona, and the Tohono O’Odham Nation. 

Homicide Survivors

Phone:  (520) 740-5729

Homicide Survivors, Inc. has served victims in Tucson and Southern Arizona since 1982. This program offers services at no charge to all survivors of homicide victims. Homicide Survivors facilitates comprehensive services for survivors of homicide victims. Staff and volunteers provide crisis and long term support, assistance, information and advocacy. Services include: Victim Compensation and emergency financial assistance, victim rights advocacy, criminal justice system advocacy and support, media liaison, phone support,  monthly survivor meetings, quarterly newsletter, web site, victim rights and homicide grief information. This program sponsors an annual Victim Rights Week Candle Light Vigils and other community outreach events. Homicide Survivors provides a link for community members and businesses to offer a helping hand to victims. Through donations of funds and/or services, individuals, community groups, and businesses can help reduce the financial hardships. Homicide Survivors coordinates a variety of volunteer opportunities for community members wishing to help families of murder victims. We can’t change the tragic loss, but together, we can ease the pain and prevent further trauma. Homicide Survivors, Inc. 32 N. Stone Suite 1408 Tucson, AZ 85701.

Jewish Family and Children’s Services - Project Safe Place

Phone:  (520) 886-5111, ext. 426

Project Safe Place (PSP) is a gender-specific, community-based program for girls and young women, ages 8-18, who have been sexually, physically and/or emotionally abused, and their families. Recognizing sexual and physical violence as a critical problem in the Pima County community, Project Safe Place empowers young women who are victims of violence to choose healthier coping behaviors before they too become an adult statistic. Through intensive individual and peer counseling, parent education, and mentoring, the girls and their families learn how their traumatic experiences affect their emotional, behavioral and family functioning and develop positive, healthy ways to manage their feelings and behaviors.

Project Safe Place has provided intensive individual, group & family counseling & case management services, parent education & family mentoring to girls ages 8 - 18 with histories of sexual &/or physical abuse, & their families since October 1996. Program services are available to residents of Pima County regardless of race, religion, sexual orientation or gender identity.  Project Safe Place services are designed to facilitate healing & recovery from crime victimization by providing psychoeducation; skill development; structured activities; ongoing stable & consistent support; teaching coping skills including resiliency, enhancing self-sufficiency and promoting individual success. Project Safe Place is the only program in Pima County which provides comprehensive, gender-specific programming for this extremely vulnerable, at-risk population.  Program services are easily accessible to all persons. JFCS is open Monday-Thursday until 8 pm and Friday until 5:00pm in order to facilitate access to services. Referrals may come from a variety of sources or clients may self-refer.

Las Familias

Phone:  (520) 327-7122 x1221 or

Las Familias was founded by a community collaboration in 1983 specifically to address the needs of individuals in Pima County victimized by childhood sexual abuse. The agency merged with Arizona's Children Association in 2004. Las Familias is an outpatient clinic licensed by the State of Arizona and nationally accredited by the Council on Accreditation(COA).

Those eligible for victim services include:  child and adolescent victims of sexual abuse, children and adolescents who act out sexually or are suspected of having been sexually abused, non-offending parents, siblings of victims of sexual abuse, extended family members, adults molested as children, spouses and significant others of adults molested as children.

Healing services include: information and referral; crisis support; crime victims' assistance; psycho-social education; individual, family, group and play therapy; case management; and follow up. Victims' services are structured around three programs¡ Extended Crisis Services, Children's Treatment, and the Adults Molested As Children Program.

Adult victims can contact Las Familias directly by calling the Intake Coordinator during regular business hours at (520) 327-7122 x1221. Las Familias is located in Central Tucson at 3618 E. Pima St.  The Intake Coordinator answers questions, offers immediate assistance, and either refers the client to a more appropriate agency or sets up an intake appointment.  Those calling on behalf of child victims are referred to Child Protective Services and the appropriate law enforcement jurisdiction for completion of the investigation. The investigative entity, Advocacy Center, or other mental health providers refer child victims.

Mothers Against Drunk Driving - Southern Arizona

Phone:  (520) 322-5253
Toll-free: 1-877-255-6233
24-hour Victim Hotline: 1-877-MADD-HELP

Mothers Against Drunk Driving is a 501(c) (3) non-profit, grassroots organization with more than 600 chapters nationwide. This office, founded in 1982, serves Pima, Santa Cruz, Cochise, Pinal, and Yuma Counties County. Our advocates are also working hard to assist the large Native American population in and around our service areas including the Tohono O’odham Nation, Pascua Yaqui Tribe, Apache Nation, Gila River Tribes and San Carlos Apache Reservation. This includes providing victim services and eventually direct victim services training for local volunteers. MADD Southern Arizona provides assistance to victims, family members and friends of impaired driving crashes through grief support groups, victims' rights information along with court accompaniment, victim impact panels and referrals to partnering agencies. MADD provides services to all persons victimized by the crime of drunk driving, regardless of gender, race, ethnicity, or age.

Pima County Attorney’s Office

Phone: (520) 740-5525

To better serve victims of crime, in 1975 The Pima County Attorney's Office established the first Victim Witness Program of its kind in the nation.  Today, its 23 advocates and 100+ volunteers provide on-scene and telephone crisis intervention services anywhere in the county, 24 hours a day, every day of the year.  They also offer a continuum of free follow-up services that help victims heal and move forward with their lives, including: community referrals for a wide range of services; specialized interventions for children; information on victim rights; assistance filing victim compensation claims and securing Orders of Protection; help accessing and understanding information about the criminal justice process; and court advocacy. Victims and their families can contact us through referrals by law enforcement, public safety and other community organizations or by calling (520) 740-5525.

Southern Arizona Center Against Sexual Assault

Phone: (520) 327-7273
24-hour Crisis Line:  (520) 327-7273 or 1-800-400-1001

The Mental Health Services Program has been licensed by Arizona Department of Health Services since 1999 and offers intensive outpatient psychotherapy to crime victims in order to reduce the trauma of sexual assault.  Trauma is an overwhelming emotional experience of shock, horror, and helplessness.  It can create substantial and lasting damage to a person’s psychological and relational potential.  Trauma affects the architecture of the brain.  Cognitive, emotional, physical, behavioral, interpersonal, and spiritual dimensions can be shattered for the rest of a person’s life. 
Staff therapists are all licensed by Arizona Board of Behavioral Health Examiners and provide individual, couple, family, and group therapy related to all mental health issues resulting from sexual trauma.
Psychotherapy is designed to help survivors and secondary survivors increase their coping skills; improve social, emotional, and behavioral dysfunction; improve the quality of their relationships; and increase their capacity to build a support system. The client and therapist in collaboration create a Treatment Plan with measurable goals and objectives.  All therapy goals and objectives are targeted toward helping people function optimally at home, at work, in school, in their families and other relationships, and as productive members of our community. As a result of VOCA funding, four staff therapists are also able to offer all clients Eye Movement Desensitization and Reprocessing (EMDR) as an aid to their therapy.

Southern Arizona Children’s Advocacy Center

Phone: (520) 243-6420

The Southern Arizona Children’s Advocacy Center is a non-profit organization that was established in 1996.  The Center was established under a collaborative agreement with Pima County Attorney’s Office, four local law enforcement agencies, and the Department of Economic Security/Child Protective Services.  Children from birth to 18 years of age who are victims of maltreatment can receive services at the Center through the victim services program.  Referrals for services come from law enforcement, Child Protective Services, and county attorney offices throughout southern Arizona.  Children come to the Center from Pima, Cochise, Santa Cruz, and Graham counties.  At the Center, the team of trained child development professionals provides a comprehensive array of forensic evidence collection and support services in a one-stop, child-sensitive environment.  These services include video- and audio-taped forensic interviews.  On-site medical evaluations are completed by a Sexual Assault Nurse Examiner and a pediatrician; these medical personnel are competent in the forensic evaluation of children.  Advocacy and case management services are offered to the children and their families.  Families receive victim compensation application assistance, crisis intervention, and multidisciplinary case coordination services.  Advocates provide after-hours triage support.  In addition, the Center conducts mandated reporter trainings for educators, child-care providers, hospital personnel, parent groups, and community service agencies.  These trainings incorporate child abuse awareness, predator awareness, and mandated reporting requirements and procedures.  The trainings benefit victims because they facilitate reporting and this, in turn, mitigates the cycle of abuse. 

The Su Voz Vale – Your Voice Counts Program
Southern Arizona Center Against Sexual Assault

Phone: (520) 434-0195
24-hour Crisis Line: (520) 327-7273 or 1-800-400-1001

The Su Voz Vale - Your Voice Counts Program of the Southern Arizona Center Against Sexual Assault is the only bilingual and bicultural program of its kind providing comprehensive, free sexual violence services to underserved Latino/Hispanic communities in south, southwest and west Tucson and Pima County. The client population is anyone from the service area who has a history of sexual assault or sexual abuse.  Most program participants are low income and primarily women, single heads of households and their families.  Most are limited English or monolingual Spanish-speaking immigrants. Clients range in age from 12-85 years.
The services of the program include immediate telephone and/or walk-in crisis intervention, connection and referral, follow-up, ongoing, complex personal advocacy, individual, couple, when appropriate, family and group therapy, a non-therapeutic support group, long-term transitional housing, and community education and outreach.  All services are available in English and Spanish.

Southern Arizona Center Against Sexual Assault - Crisis Services

Phone: (520) 327-7273
24-hour Crisis Line:  (520) 327-7273 or 1-800-400-1001
TTY: (520) 327-1721 or (520) 235-3358

Since 1974, The Southern Arizona Center Against Sexual Assault’s Crisis Services program has offered a crisis hotline to victims of sexual violence and their loved ones. “No-appointment” walk-in services to primary and secondary victims are available during regular business hours. Follow-up phone services are offered to all clients, including 30-45 day evidence notification for victims who received a medical-forensic exam, but did not report to law enforcement (in these cases, the County Attorney may decide to destroy the kit per Pima County protocol). In 1995, the Center spear headed the Sexual Assault Resource Service (SARS), a coordinated community response with law enforcement, emergency departments, prosecutors, crime labs, and other service providers. SARS provides a unique approach to victims of sexual violence in Arizona, by coupling a specially-trained SARS Advocate with a specially-trained Sexual Assault Nurse Examiner (SANE) who provides a medical-forensic exam.  Populations served include men, women and children who are recent survivors, adults who were molested as children, domestic violence,and stalking survivors. Victims include all ethnic, racial, gender, income and disability backgrounds.  The Center provides services to residents of Southern Arizona. The Center also provides crisis services which include a 24 hour/7 day a week crisis hotline, crisis intervention, walk-in, follow-up, advocacy, and hospital-based (SARS) services.