Crime Victims Services - Domestic Violence
Phone: (928) 674-8314
After hours, weekends, and holidays: (928) 674-7091.
ADABI is a private, non-profit, community-based domestic violence and sexual assault program offering 24 hour, 7 days a week crisis intervention through direct contact or telephone. This includes addressing victims immediate needs for shelter and safety by providing emergency financial assistance, safety planning, transportation to shelters or safe homes, and legal and personal advocacy and traditional healing services. ADABI offers other services such as support groups, outreach programs, community and prevention education, continuous case work, follow up services, referrals, information, and network connections to other appropriate services for victims and their children. After hours (5:01pm – 7:59am) and on weekends and holidays, services can be accessed through the Chinle Indian Health Service Emergency Room either in person or by calling them directly at 928-674-7091.
Administration of Resources and Choices
Crisis Line: (520) 566-1919
Non-emergency Line: (520) 623-3341
Administration of Resources and Choices (ARC), a nonprofit incorporated in Arizona, has provided statewide services for seniors since 1996. Late-Life Victim Services are offered to all persons 55+ who reside in Pima County through our 24/7 crisis line, 520-566-1919, and non-emergency number 520-623-3341. Late-Life Victim Services include domestic violence, elder abuse, sexual assault, stalking, dating violence, adults molested as children and economic exploitation and fraud to both female and male victims. ARC specializes in overcoming barriers and serving underserved populations: disability, special needs, rural areas, both genders, etc. All staff has master’s level degrees and provide services to ensure that older adults needs for healing, safety, justice and economic stabilization are fully addressed. Services include, but are not limited to: 24/7 hotline response; emergency shelter at the appropriate level of care (safe house, directed care, hands-on care, dementia care), safety planning, orders of protection, advocacy, victim compensation, individual and group support, justice system support, case management, emergency medication, hygiene items, clothing, information and referral, medical, legal, assistance with permanent senior housing and follow-up services. If a senior is transported into Pima County via emergency responder from other counties and/or tribal areas, all services are provided as if the older adult was a resident of Pima County. ARC, also, specializes in community education for law enforcement, health care professionals, faith communities, incarcerated women, businesses, training centers, refugees, immigrants, nongovernmental and governmental agencies and neighborhoods increasing knowledge regarding the identification, safety, support, understanding, reporting, needs and resources for victims of crime.
Against Abuse - La Casa de Paz
Hotline: (520) 836-0858
The Domestic Violence program at Against Abuse, Inc. (AAI) includes emergency shelter, transitional housing, counseling and case management services for victims of domestic violence. La Casa de Paz, the domestic violence shelter, opened it's doors in June, 1986 and has grown in capacity to 32 adult beds. The majority of clients are Pinal County residents, however many also come from other areas of the state and country. Services at the shelter include: crisis intervention, information and referral, individual, group and children's counseling, lay legal advocacy, personal advocacy, transportation assistance and case management. The facility and hotline services operate 24 hours a day, 7 days a week. The agency hotline number is 520-836-0858. This phone number is listed in the local phone book, on agency materials and is included on the National Domestic Violence Hotline. The Transitional Living Program (TLP) provides temporary housing (up to 24 months) for victims of domestic violence who have successfully completed the shelter program. Residents of TLP continue to receive services including counseling, case management, budgeting, Life Skills trainings, parenting workshops and other supportive services that assist them in achieving self-sufficiency. Victims who require services, information, or referrals may call the hotline number at any time and talk to a trained Domestic Violence Advocate or Case Manager/Lay Legal Advocate.
24-hour Hotline: (928) 373-0849
Amberly’s Place is a non-profit victims center providing a full range of bilingual services to victims of domestic violence, elder abuse, adult sexual assault, & child physical/sexual abuse. Our service area includes all of Yuma County & areas bordering part of Imperial County, CA. Highly-qualified, bilingual crisis advocates support victims through the initial trauma of reporting the crime, responding 24/7, on-scene or at the safe, efficient, victim-friendly center. The center is decorated in warm, tranquil colors and furniture, a large children’s playroom is available as well as two private forensic interview rooms & a modern forensic medical exam room & equipment. Offices are provided for area law enforcement & child protective services. Amberly’s houses 5 on-call (SANE) medical staff and 3 full-time victim advocates who tailor services to meet the needs of each victim. Services include on-scene & hotline crisis counseling, criminal justice support/advocacy, follow-up contact, information & referral, assistance in filing compensation claims, emergency legal and personal advocacy, & referral for therapy. A training program for volunteers, assist advocates with 24/7 coverage. Advocates take part in daily city court calls to offer help to victims who have not received crisis services during the initial report. Victims may access the center through self-referral via website or telephone (see above), referral from law enforcement or another agency.
Area Agency on Aging
24-hour Senior HelpLine: (602) 264-4357
Phone: (602) 264-2255
TTY/TDD: (602) 241-6110
The Area Agency on Aging offers 60 programs and services to more than 100,000 individuals annually in Maricopa County. The Agency serves five main client populations: adults aged 60 and older, adults aged 18 and older with disabilities and long-term care needs, adults aged 50 and older with special needs, persons of all ages with HIV/AIDS, and family caregivers.
The Agency has developed an innovative program called DOVES to serve victims of late-life domestic violence and elder abuse. DOVES serves adults aged 50 or older in Maricopa County, and takes a multi-faceted approach to provide services for this often-overlooked population. Started in 1996, the program provides crisis intervention; counseling; personal advocacy; information, referral & connection to services; support groups; and emergency and transitional housing. DOVES conducts weekly support groups throughout Maricopa County for older victims of abuse, which provide information, education, and a supportive environment needed to take the steps necessary to live violence-free lives.
The Area Agency collaborates with community partners to provide free emergency housing for up to two weeks for older victims. During this time, intensive case management is provided to help victims explore possible options. DOVES also provides subsidized transitional housing for up to 2 years, if appropriate. While residing in the DOVES facility, each resident receives safe affordable housing, case management, referrals to needed services, assistance in applying for benefits, and the support and encouragement needed to achieve independent living free from violence and fear.
The Arizona Coalition Against Domestic Violence
Phone: (602) 279-2900
TTY: (602) 279-7270
The Arizona Coalition Against Domestic Violence was founded in 1980 as a grassroots organization of domestic violence service providers committed to working for and with victims and survivors of domestic violence in Arizona. In an effort to end domestic violence, the Coalition has grown to serve as an advocate and a voice representing the needs and concerns of all domestic violence victims and service providers throughout Arizona. The Legal Advocacy Hotline provides legal advocacy services in English, Spanish, and Hebrew and is available statewide to any victim or survivor of domestic violence and to supportive friends/family, co-workers, and others seeking telephone-based legal advocacy. Hotline staff provides information about Arizona’s legal systems and explain legal processes, procedures and alternatives; resources in the caller’s community and safety planning information. Hotline staff also provides domestic violence/legal advocacy-specific technical assistance to professionals working with or on behalf of victims and survivors of domestic violence. The AzCADV Legal Advocacy Hotline is located in the offices of the Arizona Coalition Against Domestic Violence and is staffed Monday through Friday, 8:30 a.m. to 5:00 p.m., excluding holidays at 301 E. Bethany Home Road, Suite C194, Phoenix, Arizona 85012.
Arizona Voice for Crime Victims
Phone: (480) 600-2661
Phone: (480) 965-5640
Arizona Voice for Crime Victims (ACVC) was established in 1996. AVCV collaborated with ASU College of Law to form the Crime Victims' Legal Assistance Project. The Crime Victims' Legal Assistance project utilizes pro bono lawyers and law students to provide legal advocacy and social services to crime victims. Social workers and student interns provide necessary social service support and advocacy throughout the criminal justice process. AVCV volunteers teach law students and lawyers about victim rights. AVCV's goal is to advocate on behalf of crime victims and to increase the Nation’s and State’s awareness of victims’ rights. AVCV also provides social service support and crisis intervention to victims of crime.
AVCV services are available to all crime victims in the state of Arizona. AVCV also provides victims rights training to lawyers, victim advocates, students, the judiciary, law enforcement, and business and community leaders throughout the state of Arizona.
To achieve this purpose, AVCV has four major areas of activities:
- Free legal representation in the criminal justice system for crime victims.
- Crisis intervention and social service support for victims throughout the justice process.
- Educational programs that focus on victims’ rights and advocacy.
- Collaborative community programs that integrate other victim services organizations throughout Arizona.
The office is located at ASU College of Law in Tempe, and is staffed during business hours Monday through Friday, 9am to 4pm. The phone number is (480) 965-5640 and the Arizona Voice for Crime Victim number is (480)600-2661. Voice mail is available, and is checked regularly. The office is closed on all major holidays. We can also be reached via email, email@example.com.
A New Leaf
Phone: (480) 969-4024
CONTACS: 1-800-799-7739 (Shelter placement assistance)
A New Leaf’s victim services programs offer the following domestic violence and sexual assault advocacy programs to the community: a twenty-two bed domestic violence shelter in Mesa; an eighty bed crisis and transitional domestic violence shelter in Glendale;
Domestic violence support programs including:
- The Domestic Violence Safe Temporary Overflow Program (DV STOP)
- Counseling for victims of sexual assault at Family Advocacy Centers located in Phoenix, Mesa and Glendale.
- Court Advocacy to assist victims of domestic violence with orders of protection, court accompaniment and referral assistance.
The shelter programs are also able to accommodate victims throughout Arizona as well as other states for victims who need to relocate.
Hotline: (602) 944-4999
Chrysalis' 360-degree approach helps individuals end the cycle of violence in their lives.
A brief summary of our programs follows:
- The Crisis Shelter program is provided through our Phoenix and Scottsdale shelters. In FY July 2007-June 2008, Chrysalis provided 395 women and children with crisis shelter for a total of 12,721 bed nights. Case management, advocacy, therapy and child services are provided, as well as educational workshops for adults about substance abuse, improving credit and budgeting, family law, etc.
- The Transition Housing program meets the needs of those who are ready to leave a crisis shelter, but lack the resources and/or skills needed to obtain adequate long-term housing.
- The Outpatient Counseling program employs a Master's Level therapist who provides individual counseling for adults and children, as well as specialized types of child therapy, including play therapy and filial therapy.
- The Victim Advocate program operates in conjunction with the Maricopa County Probation Department and the Superior Court of Arizona to provide critical services to victims whose abusers are on probation.
- The Financial Literacy program is based on FDIC guidelines, and includes education about credit, budgeting, savings, etc.
- The Lay-Legal Advocate program provides information and resources regarding civil and criminal issues related to domestic violence, including: assistance on where to file an Order of Protection, information about court procedures, instructions on how to obtain divorce forms, child custody forms, etc., assistance with filing documents with the appropriate entities, support during court procedures, referrals for legal representation.
- The PAC/PEACE program (psycho-educational program for offenders) helps offenders take responsibility and accountability for their abusive behaviors. Clients are typically referred by probation officers.
- 24-hour crisis hotline at both crisis shelters.
Colorado River Regional Crisis Shelter
Crisis Line: 1-888-499-0911
Local Crisis Line: (928) 669-0107
Business phone: (928) 669-8527
Colorado River Regional Crisis Shelter opened its shelter on July 4, 1997 & since that time has worked to develop comprehensive services to meet the needs of victims of domestic violence and sexual assault crimes. Most of our clients are residents of La Paz County, but others come from adjoining counties of Western Arizona. CRRCS operates a non-profit, 23-bed crisis shelter and a 24-hour hotline. Our services include: residential services, crisis counseling, safety planning, DV/SA education, support groups, personal/criminal justice advocacy, childcare, and transportation. We offer links to housing, legal services, financial assistance, GED/job-readiness/vocational training, and referrals to mental health therapy including substance abuse services. Our Transitional Housing program consists of a 4-unit complex opened in 2003, and we also offer non-residential services such as monthly DV/SA education/awareness training for rural communities, confidential one-on-one advocacy, weekly group sessions for survivors, and community-based crisis intervention. We offer culturally sensitive services with bilingual staff & materials, and accommodate and encourage the cultural, social, and spiritual support systems victims use as part of each person’s unique healing process.
Community Alliance Against Family Abuse
Crisis Line: (480) 982-0196
Crisis Line Toll-free: 1-877-982-0196
The Community Alliance Against Family Abuse (CAAFA) was founded in 1998 by a small group of local citizens who saw a desperate need to address domestic violence in the community. CAAFA has grown substantially since its inception ten years ago. Its services have expanded to include a sixteen-bed shelter, outreach office, support groups, one-on-one empowerment sessions, victim advocacy, community and youth violence prevention outreach programs, 24-hour crisis line, legal advocacy, and CAAFA’s Safe Home Network (CSHN). The CSHN is a network of community organizations including police departments, school districts, behavioral health, judges, social service entities, and community residents; all committed to freeing communities of domestic violence. The families CAAFA serves live in the cities and towns of Apache Junction, Florence, Gold Canyon, Johnson Ranch, Queen Creek, Queen Valley, Superior, and outlying communities. CAAFA is the only provider of services specifically for victims of domestic abuse in Arizona’s Northern Pinal County and the only one providing youth violence prevention programs.
Throughout its history, CAAFA has stayed true to its vision of creating communities free of domestic abuse and to its mission of empowering individual, families, and communities affected by domestic abuse by creating community programs and services that support both the mission and the vision.
De Colores Domestic Violence Shelter
Hotline: (602) 269-1515
De Colores Domestic Violence Shelter opened its doors in 1985 to serve as a safe haven for women and their children who have been forced to flee their home due to domestic violence. De Colores has developed a special focus on monolingual Spanish speaking women and their children. As a result, it has become the only domestic violence shelter in Maricopa County in which all staff and services are bicultural and bilingual. The facility includes 58 beds, a laundry facility, indoor and outdoor play areas, a learning center, a communal kitchen and dining area. Staff is available 24 hours a day.
The Crisis Program provides safe and secure shelter, three meals a day with two snacks, clothing, and toiletries, to the residents. In addition, De Colores provides safety planning, a 24-hour bilingual hotline, case management, counseling, transitional housing, education assistance, life and parenting skills development, legal advocacy, financial literacy, and affordable permanent housing opportunities. Each child three years or older that enters the program is assigned a Child Development Specialist and participates in the Ahijado program.
The Legal Advocates at De Colores encourage crime victims to engage the criminal justice system by educating them about the different processes that are available to them such as orders of protection, victim rights, assistance and compensation. The advocates provide examples of the benefits of working within the criminal justice system. De Colores teaches and encourages the victim to work with confidence with the justice system to ensure the well-being of the family.
DNA People's Legal Services
Flagstaff: (928) 774-0653
Chinle: (928) 674-5242
Window Rock: (928) 871-4151
Tuba City: (928) 283-5265
Keams Canyon: (928) 738-2251
Mexican Hat, UT (435) 739-4380 (this office serves UT and AZ residents)
DNA, an acronym for Diné Be’iiná Náhiilna Be Agha’diit’ahii, in Navajo means “attorneys who work for the revitalization of the people”. Annually DNA assists nearly 4,000 individuals by helping them secure and sustain basic needs - safe housing, protection from violence, employment, healthcare and public benefits. We provide free civil legal aid to qualifying residents in portions of Arizona, Utah and New Mexico, including the Navajo Nation, Coconino County, Arizona, and tribal members of the Kaibab Paiute, San Juan Southern Paiute, Hopi, Havasupai and Hualapai tribes.
DNA assists victims of domestic violence to understand and participate in the justice system, to stabilize their lives, secure economic support for themselves and their children and to escape further abuse. Victims can seek assistance at six Arizona offices, or be referred by other agencies, courts or law enforcement. Our services include: advice or brief service (such as help with petitions for Orders of Protection or other court documents, assistance seeking victim compensation, sending letters, placing phone calls); referrals to other agencies; safety planning; assistance during Protection Order proceedings or hearings for custody of abused children; and/or preparing their court pleadings, preparing victims for court hearings, and attending hearings with victims. We provide a broad range of services, but in some instances ethical constraints prevent DNA from providing services to victims, most often when there may be a professional conflict of interest.
The D.O.V.E. Center
Hotline: (435) 628-0458
Phone: (435) 628-1204
The D.O.V.E Center provides services to all victims of domestic violence and sexual assault/rape regardless of economic status, culture, race, religion, or ethnicity. The Dove Center's victim service program provides crisis intervention and services to residents living along the Arizona Strip/Mohave County. This includes Colorado City, Centenial Park, Littlefield, and Beaver Dam. Services offered: safe shelter, 24-hour hotline and mobile crisis response team, individual crisis counseling and case management for domestic violence/rape, domestic violence support groups, parenting intervention program, court advocacy/victim compensation assistance and community education and outreach. Victims can contact the Dove Center through law enforcement or the numbers listed above.
24-hour Crisis Line: (520) 795-4266 (English)
24-hour Crisis Line Toll-free: 1-877-472-1717 (Spanish)
Non-emergency Phone: (520) 881-7201
Non-emergency Phone: (520) 573-3637
Emerge! Center has been serving victims of domestic violence in Southern Arizona since 1975, and currently operates a 24/7 bilingual crisis line, three emergency shelters, an outreach and advocacy program, a children’s program, a community education program, childcare center, and a transitional and permanent housing program. Victim services include: safety planning, domestic violence education, support groups, child advocacy, immigration assistance, legal and criminal justice advocacy, court accompaniment, information and community resource referrals, and transportation assistance. To reach traditionally underserved populations, Emerge! Center offers all services in both English and Spanish. Each shelter is open 24-hours a day and is accessible via a crisis line. One shelter, Casa Amparo, is the only shelter in southern Arizona specifically designed to serve Spanish-speaking victims. The Outreach and Advocacy program assists those who are not in need of shelter but who require other advocacy services such as safety planning, on-site Orders of Protection, lay legal advocacy, immigration assistance, child advocacy, domestic violence education, and support groups. Outreach offices include Voices Against Violence centrally located in Tucson, Su Futuro situated in the heart of Tucson’s Hispanic/Latino community. Emerge! Center serves victims in Tucson, South Tucson, Pima County, adjacent counties in Southern Arizona, and the Tohono O’Odham Nation.
EMPACT - SPC
Hotline: (480) 736-4949
Hotline: 1-800-656-HOPE (Toll-free)
EMPACT-SPC, a partner agency with La Frontera, Inc., was founded in 1987 to provide community-based suicide prevention, family systems-based crisis intervention, and counseling services. The agency believes in the intrinsic value and goodness of the individual, family, and the community. We affirm the power of healthy families and communities as the foundation of positive change. Behavioral health and wellness are a function of healthy relationships in families and communities. Through VOCA funding, EMPACT-SPC began the Sexual Assault Program in 2002 in response to a community need, expanding the agency’s scope of practice to include targeted services for victims of sexual assault and child sexual abuse; in the fall of 2006 our department name was changed to Trauma Healing Services, thereby more accurately describing the services we provide within the larger agency. In accordance with this name change, in FY 2008 we created services available to victims of domestic violence and hate crimes in addition to sexual assault. We provide a comprehensive array of integrated services to victims of sexual or domestic violence and their loved ones, including 24/7 face-to-face crisis counseling and follow-up through mobile crisis teams, as well as crisis hotline counseling and information-referral through our 24/7 Sexual Assault Hotline. In addition, licensed therapists provide individual and group therapy and trained case managers/advocates provide personal advocacy. We also collaborate with community agencies and provide community outreach and training services. All services are free of charge and available in-office in Tempe or Glendale, and in-home throughout Maricopa County.
Hotline: (623) 537-5380
CONTACS: 1-800-799-7739 (Shelter placement assistance)
Located in northwest Maricopa County, Eve’s Place currently offers domestic violence services primarily in this geographic area. Domestic violence victims from all areas of the state are welcome at Eve’s Place Safe House, to call the Crisis Line, or to attend support groups. Eve’s Place accepts clients from outside our area on space available basis. Women of all ages and children, both boys and girls up to age 18, are welcome at the Safe House. Male victims are served by Eve's Place through hotel stays with services delivered on site at the hotel. Male victims are assisted with all the services available to female victims except living in the Safe House. The Crisis Line and the Support Groups are open to victims of all ages. Eve’s Place offers support groups, a 24 hour help line, a Safe House, transitional housing and also priority placement in long-term affordable housing. In all of these venues, volunteers and staff use an empowerment model. As appropriate, clients are assisted in obtaining an Order of Protection, accessing medical and social services, and finding safe housing. A client advocate or a volunteer will accompany them to these resources when requested. Clients are also given referrals to the Legal Hotline. Eve's Place works directly with the City of Surprise to provide additional support to domestic violence victims who live within the city, making sure they have a safe place.
H.A.V.E.N. Family Resource Center
Phone: (928) 505-3153
Located in Lake Havasu City, Haven Family Resource Center is a non-profit family advocacy center that provides services to victims and family members of child abuse, sexual assault, domestic violence, elder abuse, suicide, and homicide in collaboration with local law enforcement agencies, Child Protective Services, and other local social service agencies. Victim services include confidential medical exams, forensic interviews, personal advocacy, legal advocacy, crisis counseling, and support groups.
HAVEN offers a child friendly atmosphere with a playroom, private medical exam room and comfortable interview rooms. Emergency needs such as personal hygiene items, clothing, and food are provided.
24-hour Crisis Line: 1-800-347-7135 or (928) 855-8877
Office Phone: (928) 453-5800
Interagency Council began in 1983 as a network for all volunteer social services in the Lake Havasu City area. It has since grown into an agency with 36 staff that provides a variety of services through 26 different programs to individuals in Mohave County and on a limited basis in La Paz County. Interagency Council’s victim service program was established in 1986. We provide services to (1) adult victims of domestic violence, sexual assault, assault, child molestation, and elder abuse; and (2) child victims of physical abuse, sexual abuse, and domestic violence. Services offered that are directly related to victims include: crisis hotline, response and intervention (24 hours a day/7 days a week); individual and group counseling and support work by certified counselors; lay legal and court advocacy and referrals to free legal services; victim compensation assistance; emergency shelter beds for women and children; long-term transitional housing; and personal advocacy. Other Interagency Council services offered to victims include: financial assistance for rent, mortgages, utilities, and deposits; transportation assistance; community food bank; parenting classes; financial fitness classes; individual and group counseling for substance abuse issues and a relapse prevention program; Healthy Families Arizona; respite care for elderly victims with dementia; Big Brothers Big Sisters; Holiday Adopt a Family; and referral information to other agencies’ services. Victims can contact Interagency Council 24 hours a day through the Crisis Line (1-800-347-7135 or 928-855-8877), or through the Police Department, Sheriff's Department, Bureau of Land Management Law Enforcement, or the State Parks Law Enforcement. The office, located at 1940 Mesquite Avenue, Lake Havasu City, AZ 86403, is open 8am to 5pm Monday through Friday.
Jewish Family and Children’s Services - Shelter Without Walls
Phone: (602) 452-4640
JFCS created Shelter Without Walls in 1998 to address the unmet need in the community for expanded support services for survivors of domestic violence and their children who are residing outside of a shelter setting and are struggling to maintain safety and independence. Shelter Without Walls’ individualized, comprehensive services include: confidential screening, assessment and intake; comprehensive case management; advocacy; basic needs assistance; employment readiness assistance; financial management education; linkages to community resources; legal advocacy; safety planning; domestic violence and victims’ rights education; individual, family and group counseling; parenting skills development; specific financial assistance; mentoring; and aftercare support. Services are designed to wrap survivors and their children in comprehensive supports that increase their chances for success in maintaining safety and independence, improving emotional health, reducing the risk of returning to an abusive partner, and assisting in breaking the cycle of violence and becoming self-sufficient. Victims not seeking comprehensive services may choose to access crisis counseling and information and referral services only by telephone. Shelter Without Walls services are provided at no charge to victims of domestic violence and their children who are residing throughout Maricopa County, without regard to age, ethnicity, sexual orientation, gender, family size, faith or income.
In July 2003, JFCS formally collaborated with the Phoenix Family Advocacy Center (FAC) to expand program services by housing a Bilingual Resource Specialist at the FAC to provide comprehensive and telephone services to victims of domestic violence accessing the Center.
Kingman Aid to Abused People
24-hour Crisis Line: (928) 753-4242
Shelter: (928) 753-7721
Administrative Office: (928) 753-6222
Kingman Aid to Abused People, Inc. (KAAP) is a nonprofit community domestic violence shelter which has operated in Kingman, Arizona since 1985. KAAP’s service area covers a harsh region of northwestern Arizona, which includes 12,500 square miles of isolated small towns and a sparse rural population and covers parts of two counties (Mohave County and the far western section of Yavapai County), and the Hualapai and Havasupai Indian Reservations. We serve a diverse population of domestic violence victims and their minor children from and throughout this isolated region.
Since its inception, KAAP’s services for victims of domestic violence have become multi-faceted and grown to include: a 30 bed licensed emergency shelter, a 24-hour crisis hotline, a residential program, crisis counseling, legal advocacy, community support group, case management, an extensive children’s program and community victim advocacy outreach office.
Mt. Graham Safe House
24-hour Crisis Hotline: (928) 348-9104
Mt. Graham's Safe House (MGSH) was established in December 1995 and has become a rural regional program. The service area contains Graham and Greenlee Counties and the San Carlos Apache Reservation. MGSH is the only 24-hour secured facility within a 100+ miles radius. MGSH employs 3 bilingual personnel to assist with any Spanish, Apache speaking persons with one staff as member of the San Carlos Apache Tribe located at a satellite office in San Carlos. MGSH provides emergency shelter, transitional housing, advocacy, food, clothing, lay legal assistance, transportation, and other services as needed to victims of domestic violence, sexual assault, and stalking.
My Sister's Place (Catholic Community Services)
24-hour Crisis Line: (480) 821-1024
CONTACS: 1-800-799-7739 (Shelter placement assistance)
National Domestic Violence hotline: 1-800-799-SAFE(7233)
My Sisters’ Place, a 25-bed facility, opened in 1985 to address the unmet need for safe, stable housing for victims of domestic violence in the East Valley. Located in Chandler, it is one of only two domestic violence shelters in the East Valley. While most participants enter the program from within Maricopa County, My Sisters’ Place is able to serve victims from throughout Arizona and nationwide. Services are provided to victims of domestic violence and their children, without regard to race, ethnicity, language, disability, family size, income or religion. The VOCA funded child and adult case managers provide a stable and consistent point of contact for women and children entering the shelter. All VOCA case managers utilize an empowerment model that integrates a holistic, strengths-based approach to service delivery. Participation in the program centers around an individualized service plan (ISP) that acts as a roadmap to safety and self-sufficiency. Services are solution-focused and aimed at specific goal achievement and may last up to 120 days. My Sisters’ Place wraps victims and their children in comprehensive supports that address immediate safety, and emotional and physical needs; resolve or alleviate issues related to their immediate crisis; and assist in exploring viable options to live free from abuse. Services are provided free of charge, 365 days per year. Services include: a 24-hour hotline; confidential screening, assessment and intake; up to 120 days of emergency shelter; development of an individualized service plan (ISP); advocacy; basic needs assistance; linkages to community resources; legal advocacy; safety planning; domestic violence education; assistance with filing for victims compensation; counseling; parenting skills development and other ISP identified needs.
New Life Center
Phone: (623) 932-4404 ext. 123
CONTACS: 1-800-799-7739 (Shelter placement assistance)
New Life Center was started in 1991. Due to the prevailing need for safety and the need for a domestic violence victim to locate outside of her home community, we provide shelter to families from throughout the state of Arizona. However, most families we serve are from Maricopa County. Most victims enter New Life Center through phone calls to the domestic violence CONTACS hot line 1-800-799-7739. In addition, we receive referrals through law enforcement and other social service agencies. Some victims contact us directly at 623-932-4404 or through our website www.newlifectr.org. We offer a 120 day program designed to help families start independent, violence-free lives. Emergency shelter service meets the most immediate basic need for a victim entering the Center by providing safety. We also provide necessary living needs—food, clothing, and bedding—since most victims enter with nothing. Advocacy assists families in working towards short- and long-term goals such as employment and long-term housing. New Life Center’s Jobs Program assists unemployed and under-employed women in increasing their job readiness skills and pursuing employment goals. Our Children’s Program uses advocacy, art therapy and music therapy to assist young victims during this critical time.
In addition to Domestic Violence Emergency Shelter Service, New Life Center provides outreach in the West Valley. The Outreach Program offers support groups in Tolleson, Glendale, Avondale, Goodyear and Buckeye. Support groups offer victims support and encouragement as they plan to leave abusive situations and ongoing support for those who have been victimized in the past. In addition, the program provides speakers and training to law enforcement, schools, employers and service groups on the issue of domestic violence. Victims access the Outreach Program by calling 623-932-4404, ext. 123.
Northland Family Help Center
24-hour Crisis Line: (928) 527-1900
24-hour toll-free Crisis Line: 1-877-634-2723
Phone: (928) 527-1900
Administration: (928) 774-4503
Northland Family Help Center provides: A 24-hour crisis line, domestic violence shelter for women and their children, short-term shelter for children, professional counseling for victims of crime, legal advocacy for those dealing with domestic violence, and community education for sexual violence prevention. Most of our service consumers reside in Coconino County and the greater Northern Arizona region, including on Native American tribal lands. We focus our services on victims/survivors of domestic and sexual abuse, adults and children, female and male.
Page Regional Domestic Violence Services
Phone: (928) 645-5300
Page Regional Domestic Violence Services extend in an 80-mile radius of Page that includes the northern Navajo Nation: LeChee, Kaibito, Shonto, Inscription House, Coppermine, Gap, Bitter Springs, Cedar Ridge, in Page, Glen Canyon National Recreation Area in Arizona, and Big Water and Church Wells in southern Utah. PRDVS is the only domestic violence/sexual assault program in this region.
Another Way Victim Service Program provides to victims of domestic violence and sexual assault: 39 emergency shelter beds, crisis counseling, case management, group process, advocacy, criminal justice support, emergency legal advocacy, assistance filling out compensation claims, and information, twenty-four hour emergency response team, referral, and connection to community services. The agency has a job-training program and 2 child advocates to provide enrichment activities for children in the shelter.
Page Regional Domestic Violence Services provides crisis response 24 hours a day, 365 days a year, either through the Emergency Mobile Response Team (EMRT) that can be reached by calling Page or Tuba City police dispatch, or a crisis advocate that can be reached at 928-645-5300. Email is firstname.lastname@example.org
Pathways (Catholic Community Services)
Phone: (602) 819-0082
Pathways was created in 1999 to address the unmet needs of victims of domestic violence who are residing outside of a shelter setting and are struggling to maintain safety and independence. Services are designed specifically for victims who were “falling through the cracks” in the continuum of services offered in Maricopa County, including: (1) victims transitioning out of local shelters who need additional support; (2) victims who are living independently from their abusive partners, but are struggling to maintain independent housing due to safety and financial barriers; and (3) victims who are living independently from their abusive partners and have stable housing, but are in need of services and community supports to maintain safety and emotionally heal. Services are provided free of charge to victims of domestic violence and their children, without regard to race, ethnicity, gender, income or religion. Operating under the framework of an empowerment model, services include: confidential screening, assessment and intake; transitional housing; basic needs assistance; financial management education; employment assistance; legal advocacy; safety planning; domestic violence and victims rights education; assistance with filing victims compensation claims; counseling; financial assistance and others. Participation centers around an individualized service plan, which acts as a roadmap to safety and self-sufficiency. Although services are aimed at specific goal achievement, the length of participation is dependent upon each individual’s needs and may last up to 24 months. Pathways services ultimately wrap victims and their children in comprehensive supports that increase their chances for success in maintaining safety and independence, improve emotional health, reduce the risk of returning to an abusive partner, and assist in breaking the cycle of violence.
Safe House Shelter (Catholic Community Services)
Local Hotline: (928) 782-0044
National Hotline: 1-877-440-0550
Business Line: (928) 782-0077
Mailing Address: 690 E. 32nd St. Yuma, AZ 85365
Safe House Shelter is a licensed 40-bed facility that provides services for victims of crime who require emergency shelter for their safety. Although the only shelter of its kind for Yuma County, funding has only reimbursed 30 beds, yet the shelter has always offered all 40 beds, although current economic conditions have reduced capacity to 30 beds. All services are available 24 hours a day, 365 days a year. Safe House primarily serves people within Yuma County, including its surrounding reservations: Fort Yuma and Cocopah. However, Safe House also networks with other domestic violence shelters within the State, for victims who need to leave their city and/or county for their safety.
Safe House Shelter predominantly serves victims of domestic violence, sexual assault, elder abuse and child abuse; however, services are also available to victims of other types of crime (i.e., stalking, harassment, hate crimes, trafficking, etc).
Safe House Shelter is free of charge and services are available for up to 120 days, including meals and all other supportive services. Case Management services attend to: victims' Needs Assessments; Individual Service Planning; medical, educational and vocational needs; and providing community information and referrals. The Case Worker - Advocate promote: Victim's Rights, emphasize Safety Planning, assist with Orders of Protection, provide domestic violence education, assist with Victim Compensation services and accompany victims through the judicial process. Supportive services are offered through the Empowerment Model, including: life skills training, healthy relationship development, pro-social skills development for children and other group activities for the adults and children.
Salvation Army - Elim House Domestic Violence Shelter
24-hour Crisis Line: (602) 267-4111
CONTACS: 1-800-799-7739 (Shelter placement assistance)
The Salvation Army opened the doors of the Elim House Domestic Violence Shelter in July 2001. Since then, Elim House has provided safe haven and supportive services to women and children fleeing the terror of violence in their home. Elim House provides emergency shelter and supportive services necessary to heal and reclaim personal power. Elim provides emergency shelter for up to 120 days to female survivors and their children residing in Maricopa County and across the state of Arizona. Clients are victims of Domestic Violence to include: victims of kidnapping, assault, stalking, and molestation. The shelter provides extensive supportive services to survivors including advocacy, case management, crisis counseling for adults and children (individual/group/family), domestic violence education (adults/children), and material and transportation assistance. In addition, staff guide survivors through the process of creating a personal legal case plan, provide Legal Information Groups, provide information on victim’s rights and legal options, and connect them with professional legal services/advice for pursuing the criminal justice process. Adults meet with case managers to develop individualized case and safety plans for their families, and obtain resource and referral information. Crisis calls are answered and phone screenings conducted on a 24/7 basis at 602-267-4111, or through referral by CONTACS, DV Stop, or other shelters.
24-hour Crisis Line: (602) 244-0089 or 1-888-886-8793
Sojourner Center is a domestic violence program that provides shelter and supportive services to those who have experienced domestic violence. Sojourner Center is located in Central Phoenix and primarily serves Maricopa County, however there are no residency criteria for services. Services include emergency shelter, transitional housing, safety planning, advocacy, case management, family support, licensed childcare, and legal assistance.
Southeastern Arizona Domestic Violence Program
(Catholic Community Services of Southern Arizona)
Sierra Vista hotline: (520) 458-9096
Nogales phone: (520) 287-2107
Douglas shelter: (520) 364-2465
The Southeastern Arizona Domestic Violence Program provides services to victims of domestic violence in Cochise and Santa Cruz counties, as well as to those from other regions as needed.
Victim referrals come from law enforcement, hospitals, social service organizations, state and national domestic violence hotlines and coalitions, homeless shelters, victim-witness programs, churches, schools and frequently survivors themselves. The shelters provide 24-hour emergency shelter, and crisis intervention services to female victims of domestic violence and their children. Other services, offered both to shelter residents and to the community, include safety planning, court accompaniment, systems and legal advocacy, survivor groups, children's services and referrals to outside and community agencies.
All three shelters provide individual case management and emergency shelter for victims of crime, free of charge. The Sierra Vista Domestic Violence Shelter (a 40-bed facility located in Sierra Vista) and The House of Hope (a 24-bed shelter in Douglas) serve Cochise County. Our House/Nuestra Casa (a 10-bed shelter in Nogales) is the only shelter providing these services in Santa Cruz County.
All three shelters staff 24-hour crisis lines that provide crisis intervention, safety planning, and assistance in locating shelter as well as basic information and referrals.
Male victims receive the same services that female victims do, with the exception of emergency shelter.
24-hour Crisis Line: (928) 472-8007
Established in 1993, Time Out is the only provider of comprehensive residential and community-based services for victims of domestic violence in Gila County. At our Payson facilities, Time Out offers 28 emergency shelter beds and 10 transitional housing beds for women and their children, and a full array of services for community residents--both male and female—who are not in need of shelter.
Services include mental health assistance (individual/group counseling), lay legal advocacy (including informing clients of their legal rights, supporting clients’ participation in the criminal justice system, and assisting with filing for Victim’s Compensation Benefits), case management, educational outreach, a 24-hr crisis hotline, safety planning, client advocacy, referrals, translation, transportation, and support groups for children and adults. Time Out also offers a multitude of volunteer opportunities for community residents. Our experienced staff lead and participate in a number of community efforts to aid victims.
Tohdenasshai Shelter Home
Phone: (928) 697-8591
Toll-free Crisis Line: 1-877-697-8591
Tohdenasshai Shelter Home is located in Kayenta, Arizona on the Navajo Nation. Tohdenasshai Shelter Home has been in operation since 1982. The shelter provides 24-hour shelter assistance to families experiencing domestic violence. We primarily serve Navajo, Coconino and Apache County. Families who access our services will have advocates assist in addressing their basic needs and provide education and support. Staff also provide community education, court support and goal planning. We also provide outreach services to the Kayenta community and surrounding communities.
UMOM New Day Centers
Phone: (602) 275-7852
UMOM New Day Centers (UMOM) operates a 14-unit, 56 bed emergency shelter for women, with or without children, who are fleeing abusive relationships. The domestic violence shelter provides women from throughout Maricopa County with immediate, safe, temporary housing; meals; safety planning; and case management to assist with securing other resources such as social services, employment, and affordable housing. Support groups, education, and advocacy for issues involving children are also available. Women and their children can stay in emergency shelter for up to 120 days. Case management staff assists women in transitioning into safe housing after they leave emergency shelter.
UMOM is a nonsectarian, nonprofit organization serving homeless and low-income families including families experiencing domestic violence. UMOM has served the Phoenix metropolitan area since 1964 and has been a provider of shelter services to homeless persons since 1987. UMOM accomplishes its mission through the operation of the UMOM New Day Center Homeless Shelter Programs (120 day emergency and 24 month transitional shelter), the Lamplighter Place (serving seriously mentally ill persons), the Watkins Overflow Shelter (serves up to 120 single women and 20 families), and UMOM’s Domestic Violence Shelter (56 beds). We serve more than 400 individuals each day at our main campus– more than half of whom are children. UMOM is accredited by the Council on Accreditation, an international accrediting organization.
Valley Youth Organization – Stepping Stones Domestic Violence Shelter
24-hour Advocacy Lines: (928) 445-4673
Business Office: (928) 772-4184
Strategically trained specialists/advocates are available to respond 24/7 to women and children who are victims of sexual assault, domestic violence, child abuse & other forms of victimization in West Yavapai County. We provide 24/7 emergency safe shelter, advocacy, crisis intervention, triage & stabilization, follow-up, personal advocacy, emergency financial assistance & safety planning. Victims usually contact us by referral from Child Protective Services, our 5 law enforcement entities & Yavapai County Attorney Victim Witness office. Secondarily, they are referred by local social service agencies or self-referred. Victims may visit our website listed above to find potential danger assessments & information to help them make decisions. We do significant community outreach, education & coordination to try to improve service delivery to victims of crime.
Verde Valley Sanctuary
Phone: (928) 634-2511
The Verde Valley Sanctuary (VVS) serves victims of domestic violence and sexual assault in the towns and rural areas of the Verde Valley of north-central Arizona, including the Yavapai-Apache Reservation. Our rural service area encompasses roughly 3,500 square miles and a total population of approximately 47,000. VVS provides emergency shelter, crisis intervention, a 24-hour hotline, counseling, child care and child therapy, legal advocacy, Hispanic outreach and translation, and youth prevention programming to women and families who have experienced domestic violence.
White Mountain Safe House
Phone: (928) 367-6017
White Mountain SAFE House (WMSH) is a private, non-profit organization which provides shelter and support services for women and children who are victims of domestic violence and/or sexual assault. Regions served: Navajo and Apache counties as well as the Navajo Nation, White Mountain Apache and San Carlos Tribes. Within this area WMSH is the only full service residential Domestic Violence shelter program.
The victim population served in each category include:
- Domestic Violence
- Sexual Assualt
- Elder Abuse
- Child Abuse (sexual, physical, past and present)
- Dating Violence and Stalking
The comprehensive services of White Mountain Safe House include:
- A 28 bed facility providing emergency shelter for women and their children for up to 120 days.
- Victim Support, Advocacy, Social Work, and Case Management including Individual and Group Sessions for Shelter residents (women and children) and Non-residents.
- Crisis Intervention with a 24 Hour Crisis Hot Line manned with trained advocates; trained on-call staff and volunteers to respond in person to hospitals, law enforcement and community agencies to provide face-to-face crisis intervention services to victims.
- Community Education and Referral Services.
Yavapai Family Advocacy Center
Phone: (928) 775-0669
The Yavapai Family Advocacy Center provides a coordinated delivery of multi-agency response to victims and serves all of Yavapai County, including the Yavapai Prescott Indian Tribe and the Yavapai-Apache Nation. Victims of child/adult abuse/neglect, sexual assault and domestic violence are referred by law enforcement, Child Protective Services or the County Attorney. Services available to victims include: forensic medical examinations, forensic interviewing, court advocacy, victim compensation assistance, legal advocacy (assistance with Orders of Protection, and civil legal referral), crisis counseling, social advocacy (food, shelter, clothing etc.) and Child Protective Services resource coordination. The Yavapai Family Advocacy Center is an accredited member of the National Children's Alliance and a member of the Arizona Child and Family Advocacy Network.