File a Complaint


Any citizen, regardless of age, gender, ethnicity, or nationality, who witnesses or has knowledge of police misconduct, may file a complaint.  Misconduct may be defined as actions which are in violation of state or federal law, violations of departmental policies or procedures.  Generally, complaints are filed through the supervisor of the involved employee, however you may also file a complaint through any supervisor, the department’s Duty Officer, the Professional Standards Unit or by mail.


The department views all citizen complaints against its employees very seriously and actively pursues investigations into misconduct. For this reason, you must ensure your complaint is based on fact. False reporting in an attempt to unjustly
subject a police employee to underserved discipline, slander, or place his/her employment in jeopardy can result in criminal charges and/or a civil suit by the involved employee.

Racial Profiling

The Arizona Department of Public Safety is committed to ensuring that racially biased policing does not occur within our Agency. We have specific policies and procedures, coupled with on going training, to enforce this commitment.

  • Click here for additional information on racial profiling.

Additional Information

  • Click here for additional information on the complaint process.

Filing a Complaint

Residents, non-residents or visitors in Arizona may file a complaint, online, telephonically, in person, by mail or by fax, through the following contacts:

Professional Standards Unit
Arizona Department of Public Safety
P.O. Box 6638
Phoenix, Arizona 85005
Office 602-223-2467
Fax 602-223-2922
Office hours - Monday thru Friday 8:00 A.M. to 5:00 P.M.

Duty Officer
Available 24 hours a day, year round

Area Supervisor
Call 602-223-2000 and request to speak to a supervisor in the area of the incident. This service is also available 24 hours a day, year round.

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