Job Descriptions & Pay
FLEET SERVICE SUPERVISOR
|Class Title:||FLEET SERVICE SUPERVISOR|
|Salary Schedule:||Approved Arizona Law Enforcement Merit System Council Salary Schedule|
|Summary Statement:||Responsible for work of considerable difficulty supervising the operations of a Fleet Service Shop including the installation, maintenance, repair, service and removal of equipment, parts and systems in police and police-related vehicles, and the assignment or removal of vehicles into or out of service. Performs related duties as assigned. This is a competitive classification.|
|Essential Functions:||(not intended to be all inclusive)
1. Coordinates maintenance and repair jobs on Department vehicles with appropriate contract vendors and dealers in order to expedite work and maximize benefits of warranties and service contracts.
2. Coordinates the activities of several inter-related work teams (e.g., automotive technicians, radio installers, fabrication welders, vendors, etc.) by prioritizing and assigning tasks to ensure the timely completion of all work required in the build-up, maintenance, repair, service and/or removal of vehicles.
3. Prepares vehicle work orders and inspection forms from information provided by users and vendors in order to specify maintenance and repairs to be performed on vehicles.
4. Supervises fleet personnel, which includes: interviewing prospective employees; providing and/or recommending training; coordinating, scheduling and assigning work product; establishing performance measures, goals, objectives and priorities; evaluating work performance; providing feedback, direction and guidance; keeping personnel abreast of new or revised information; answering questions; and recommending and/or implementing personnel actions.
5. Authorizes expenditures for vehicle parts and repairs in order to purchase necessary materials and services required in shop operations, and to recover vehicle and return it to service in a timely manner.
6. Coordinates vehicle disposal by receiving turned-in vehicles and processing required paperwork for disposition in order to remove vehicles from the fleet, and/or issues new and replacement vehicles.
7. Reviews vehicle service contracts to determine service to be performed under warranty.
8. Answers questions and/or complaints from service users regarding work done on vehicles in order to resolve problems or update user on status of job.
9. Maintains parts and supply inventory in assigned work area by ordering parts and supplies to ensure adequate stock to perform required vehicle repairs and by identifying frequency of non-stock part usage to put high usage parts into regular stock for greater efficiency and cost-effectiveness. Inspects parts and supplies received in order to verify accuracy of invoices.
10. Assigns control numbers in order to create a record of monetary expenditures.
11. Troubleshoots vehicle malfunctions in order to determine needed repairs.
12. Maintains material safety data sheets in order to comply with OSHA regulations.
13. Monitors the use, maintenance and repair requirements of vehicles in order to ensure serviceability and/or recommend replacement.
14. Supervises the operation of fleet emissions testing for Department vehicles in order to ensure compliance with federal and state emissions requirements.
15. Calculates quantities, times, distances, measurements, weights, standard-to-metric conversions, and budget items.
16. Inspects work performed by shop personnel and vendors to ensure high quality.
17. Coordinates the transportation of vehicles to and from locations throughout the state in order to facilitate timely delivery of repairs.
18. Analyzes inspection forms and work orders in order to determine specific needs and construction methodology required for optimal equipment performance and reliability.
19. Maintains records (e.g., daily and weekly time sheets, Fleet Requests, vehicle work orders, inspection forms, OSHA forms, personnel documents, capital equipment, etc.), in order to provide accurate and current documentation of all activities related to the supervised shop.
20. Maintains currency of technical skills in order to perform work as efficiently and accurately as possible by reading technical publications, attending training classes, and actively participating in day-to-day job activities.
21. Prepares various reports (e.g., monthly activity, inspection and control reports, etc.).
22. Transports Department of Corrections (DOC) inmates assigned to work area.
23. Trains and directs the work of DOC inmates assigned to work area.
24. Coordinates adjustor services and glass replacement with safety personnel, Department of Administration and insurance companies.
25. Receives and inspects seized vehicles, which have been awarded to DPS.
|Knowledge, Skills, & Abilities Required:||Knowledge of:
1. the principles and operation of fuel systems, brakes, engines, transmissions, trans-axles, differentials, and electronic, electrical, air conditioning, ignition, and emission control systems in motorized vehicles to design and install modifications appropriate to various vehicles.
2. state and federal environmental laws concerning the handling of hazardous materials routinely used in fleet service operations.
3. Occupational Safety and Health Administration (OSHA) regulations, and fleet policies and procedures pertaining to the safe performance of fleet service operations.
4. the principles and practices of supervision.
5. fleet service procedures to manage a fleet shop operation.
6. material safety data sheets to conform to OSHA regulations and their applications.
7. general procurement policies and contracts to authorize purchases and prepare budget item recommendations necessary for the operation of fleet service shops.
8. modern office practices, procedures and equipment to perform office functions in an efficient manner.
1. operating and interpreting results form testing equipment and measuring tools (e.g., volt/amp meter, battery/alternator tester, etc.) to design and install vehicle modifications.
2. reading and interpreting dials, gauges, meters, graphs and electrical schematics pertaining to vehicle maintenance and repair.
3. calculating mathematical problems involving addition, subtraction, multiplication and division on a calculator.
4. the operation of motorized vehicles (e.g., automobiles, trucks, motor homes) to perform road tests and transport vehicles.
5. operating a recovery vehicle such as car-trailer, tow truck or roll-back truck to transport vehicles or equipment.
6. the safe use of fleet service equipment (e.g., vehicle lift, tire changer, balancer, hydraulic jack, bumper jack, etc.).
7. modifying or repairing a vehicle by disassembling, repairing, rebuilding or replacing parts and components.
8. handling hazardous materials (e.g., freon, gasoline, oil, grease, etc.) in a safe and appropriate manner.
9. identifying and using proper hand and power tools and use them in a safe manner.
10. the use of computer keyboard devices.
1. effectively communicate orally and in writing.
2. follow detailed oral and written instructions in the modification and repair of vehicles and equipment.
3. organize and assign repair tasks to appropriate personnel for maximum productivity and cost effectiveness.
4. explain technical information in everyday language to service users and other lay personnel to answer questions and provide information about equipment and its operation.
5. prepare detailed written documents using various formats (e.g., work orders, parts order forms, service records, activity logs, personnel evaluations).
6. modify a vehicle by designing, creating and installing special parts and equipment.
7. convert a concept into a workable design in the production and installation of routine and non-routine DPS vehicle modifications.
8. read and comprehend technical shop manuals, manufacturers' specifications, warranties, extended service program (ESP) manuals, parts and supply catalogs, and service orders in the performance of vehicle diagnostics, maintenance, repairs, and modifications.
9. acquire additional skills to maintain technical competencies.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
May be required to move items up to 50 pounds for distances of up to 10 feet.
May be required to stand, stoop, bend, kneel and squat for extended periods of time.
May be exposed to bodily fluids, fumes or dust, toxic or caustic chemicals, outdoor weather, moving mechanical parts and moderate to loud noise levels.
May be subject to call-outs or irregular hours.
May be required to testify in legal hearings.
Must have an maintain a valid Arizona driver license.
Must obtain a valid Arizona commercial driver license within six months of hire or promotion date.
Must supply and maintain personal tool inventory, as required to perform job functions.
|Minimum Qualifications:||Requires four (4) years of journey level experience in the maintenance, repair, and service of gas and/or diesel motorized equipment.
Graduation from a certified trade school for automotive technology or an associate of applied science in automotive technology may substitute for two years of the required experience.
Must be a certified ASE master automotive technician. A designation as an Emergency Vehicle Technician in Law Enforcement Installation is required within three years of the date of hire.
Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.
Must successfully complete the examination process.
FLSA Status: Non-Exempt
Current as of: 12/10/2013 10:50:14 AM