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Job Descriptions & Pay


Class Code: 7697
Salary Schedule: Approved Arizona Law Enforcement Merit System Council Salary Schedule
One Salary
Annual / Hourly
Annual salaries are calculations based on approved hourly rates.

Summary Statement: Under administrative direction, works with the Information Technology Bureau Manager to direct, coordinate, and exercise functional authority for planning, organizing, controlling, integrating, designing, implementing, and enhancing information systems and services for the Department. Performs related duties as assigned. This is a competitive classification.

Essential Functions: (not intended to be all inclusive)

1. Works with the Information Technology Bureau Manager in designing and directing staff activities and programs to provide timely services to other work units and customers throughout the Department. Helps ensure efficient daily operation of the Information Technology Bureau and accountability and adherence to applicable laws, policies, and procedures using principles of management and technical expertise.

2. Defines, composes and implements Bureau goals and objectives to improve Department efficiency through automation while ensuring alignment through Departmental goals and objectives.

3. Supervises and develops a cohesive work team, which includes: interviewing, development and delivery of training, establishing performance standards and providing constructive feedback based on evaluating employee performance.

4. Assists in directing the development, design, re-design, implementation, and enhancement of manual and automated systems to increase efficiency, customer service, and employee productivity using principles of management and technical expertise.

5. Participates in the designs of computer networks to develop secure and efficient LAN/WAN, meet customer needs and alleviate complex network traffic using technical expertise.

6. Monitors and evaluates computer systems to ensure each system and network performance is at its peak operating capacity and efficiency level.

7. Researches and recommends actions to replace and update current methodologies and processes.

8. Researches, reviews and interprets technical material to evaluate options and make recommendations to management on the acquisition/upgrade of automated systems and hardware/software, and coordinates their planning and implementation to ensure proper compliance.

9. Conducts needs assessments of user requirements to determine current and future needs and develops and/or revises programs specific to assigned Section.

10. Participates in administering the Bureau budget and oversees the expenditures and budget allotments to ensure the Bureau has sufficient funding throughout the fiscal year using budgetary skills, spreadsheet software and manual and automated reports.

11. Represents the Department, Division, Bureau, Section, and/or Unit at public hearings, meetings committees, or task forces to present evidence or information, or support the Department's interests using oral communications and technical expertise.

12. Monitors assigned projects (including Project Investment Justification and evaluating/recommending vendor selections) to ensure they are completed on time and within budget.

Knowledge, Skills, & Abilities Required: Knowledge of:

1. planning and research principles and practices, including operational and long-range strategic planning.

2. the principles and practices of supervision of personnel.

3. the principles and techniques of developing performance and productivity standards.

4. federal, state and local programs and resources regarding area of assignment.

5. crisis management techniques.

6. various applications software (e.g. word processing, presentation, database, etc.), with expertise in spreadsheet and project management applications, including Excel and Project.

7. the technology and terminology of automated systems.

8. interviewing techniques for the purpose of recommending staff selections.

Skill in:

1. project management (e.g. planning, costing, organizing, coordinating, and supervising projects of varying size and magnitude.).

2. communicating orally with individuals at various levels within the Department.

3. the use of computer (e.g. mainframe, UNIX, microcomputer, network, etc.) hardware and peripherals (e.g. hard drive, disk drives, monitors, keyboards, printers, modems, etc.).

4. written communications for both administrative and technical purposes.

Ability to:

1. monitor trends, forecast change, identify future agency needs and initiate change.

2. develop feasible short- and long-range plans and goals.

3. develop effective operating procedures and policies to direct work functions.

4. make oral presentations before groups of people.

5. direct and manage a professional, multi-disciplined staff.

6. evaluate subordinates' work.

7. develop and maintain effective interpersonal relations internally and with other governmental agencies.

8. identify problems and develop resolutions in both routine and emergency situations.

9. analyze complex and detailed information.


Office setting.

Minimum Qualifications: Requires a Bachelor's Degree and five (5) years progressively responsible experience directly supervising personnel within a major division of the information systems function of a large mainframe and networked environment; OR an equivalent combination of education and experience.

NOTE: One year of work experience is equivalent to thirty (30) semester hours of coursework from an accredited college or university.

All levels must successfully complete the examination process.

FLSA Status: Exempt

Current as of: 7/24/2014 7:40:18 AM