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Job Descriptions & Pay

TELECOMMUNICATIONS SPECIALIST

Class Title: TELECOMMUNICATIONS SPECIALIST
Class Code: 6326
Salary Schedule: Approved Arizona Law Enforcement Merit System Council Salary Schedule
One Salary
Annual / Hourly
Step 1
Annual / Hourly
Step 2
Annual / Hourly
Step 3
Annual / Hourly
Step 4
Annual / Hourly
-
$43,091.56/$20.71
$44,583.96/$21.43
$46,076.36/$22.15
$47,568.97/$22.86
Step 5
Annual / Hourly
Step 6
Annual / Hourly
Step 7
Annual / Hourly
Step 8
Annual / Hourly
Step 9
Annual / Hourly
$49,061.37/$23.58
$50,553.77/$24.30
$52,046.38/$25.02
$53,538.78/$25.73
$55,031.18/$26.45
Annual salaries are calculations based on approved hourly rates.

Summary Statement: Under general direction, a Telecommunications Specialist designs, constructs, installs and maintains data telecommunications systems and equipment such as telephone and data cable and wiring, and digital computers, related systems and peripheral equipment; monitors data communications network expansion; and performs related tasks as required. This is a competitive classification.

Essential Functions: 1. Installs and troubleshoots failures on site controllers, data modems, personal computers, terminals, and printers used in data applications within the DPS organization as well as other governmental agencies supported by DPS.

2. Schedules and/or coordinates services (e.g. repairs, installations, removal of equipment, preventative maintenance, etc.).

3. Communicates orally and in writing with Department, other agency personnel, and vendors (e.g. to obtain and disseminate information, resolve discrepancies, respond to customer concerns, and maintain good working relationships in the course of assigned work, and to offer training to users on telecommunications equipment, etc.).

4. Maintains and repairs computer equipment (e.g. desktop personal computers, laptop personal computers, printers, dial-up modems, etc.).

5. Travels to communications sites located in various cities and towns, for the purpose of installing and maintaining communications equipment using conventional cars and trucks, and where appropriate, riding in fixed wing and rotary wing aircraft, in all forms of weather (e.g. extreme heat, extreme cold, rain, blizzard, heavy snowfall, icy roads, muddy roads, etc.).

6. Documents job-related activity (e.g. service orders showing work performed, location of equipment, time and parts used for repairs and/or modifications, weekly time sheets, travel claims, etc.).

7. Installs, maintains and programs telephone equipment (e.g. telephone instruments, local and OPX telephone extensions, etc.).

8. Installs, repairs, splices, tests, and terminates various forms of telecommunications and electrical wiring and cabling (e.g. copper, fiber, coax, etc.) to ensure proper impedance matching and connections between various pieces of electronic equipment.

9. Cleans communications equipment and other electronic equipment which has been removed from various locations in preparation of reinstalling the equipment into a new location.

10. Generates hand drawings and computer generated drawings, creating site documentation (e.g. layout of equipment within a room, electrical distribution at a site, and special site considerations and needs, etc.).

11. Catalogs, maintains (e.g. adds, deletes, updates, etc.) shop technical service manuals and reference books.

12. Acquires, purchases, and distributes electronic parts, tools, and programming aids to facilitate the installation, modification, repair and maintenance of communications and other electronic equipment, including searching for second source items.

13. Cleans work areas (e.g. garages, parking areas, work benches, etc.) using brooms, mops, and other cleaning equipment.

14. Responds to 24-hour/day, 7 day/week emergency callouts to perform and/or facilitate emergency equipment repairs anywhere in the statewide communications system.


Knowledge, Skills, & Abilities Required: 1. Skill in applying wire and coaxial cable termination standards (codes, power handling capabilities and loss characteristics of different types of coaxial cable).

2. Skill in using electronic test equipment and documentation (e.g. time domain reflectometers, digital and analog meter displays, etc.) to diagnose telecommunications equipment problems and effect repairs, or to ensure proper performance of telecommunications equipment.

3. Ability to be flexible in responding to changes in schedules and job priorities.

4. Skill in working with others to accomplish tasks when required.

5. Skill in gathering technical information for trouble calls from non-technical personnel.

6. Skill in installing or removing telecommunications and associated support equipment at fixed locations statewide.

7. Ability to acquire additional skills to maintain technical and professional skills.

8. Ability to recognize and use industry standard cable color coding.

9. Skill in working independently with minimal supervision when required.

10. Ability to safely move objects weighing 50 pounds.


Minimum Qualifications: Entry Level requires a high school diploma and two (2) years of journey-level experience in the installation and maintenance of digital computer systems and peripheral equipment or telephone station equipment and related systems. Education or technical training in a field related to electronics, telecommunications systems or digital computer systems through a recognized trade union, technical school or equivalent, accredited college or university may substitute for one (1) year of the required experience. Must possess a valid AZ driver's license. Must successfully complete the examination process.

Standard Level requires three (3) years of satisfactory performance as an Entry Level Telecommunications Specialist OR a high school diploma and five (5) years of journey-level experience in the installation and maintenance of digital computer systems and peripheral equipment or telephone station equipment and related systems. Education or technical training in a field related to electronics, telecommunications systems or digital computer systems through a recognized trade union, technical school or equivalent, accredited college or university may substitute for one (1) year of the required experience. Must possess a valid AZ driver's license. Must successfully complete the examination process.

Proficiency Level requires three (3) years of satisfactory performance an a Standard Level Telecommunications Specialist OR a high school diploma and eight (8) years of journey-level experience in the installation and maintenance of digital computer systems and peripheral equipment or telephone station equipment and related systems. Education or technical training in a field related to electronics, telecommunications systems or digital computer systems through a recognized trade union, technical school or equivalent, accredited college or university may substitute for one (1) year of the required experience. Must possess a valid AZ driver's license. Must successfully complete the examination process.

Note:

One year of work experience is equivalent to thirty (30) semester hours of coursework from an accredited college or university.

The Director may hire at Entry, Standard, or Proficiency Level.




Current as of: 4/18/2014 9:05:53 AM