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Job Descriptions & Pay


Class Code: 6322
Salary Schedule: Approved Arizona Law Enforcement Merit System Council Salary Schedule
One Salary
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Annual salaries are calculations based on approved hourly rates.

Summary Statement: The Telecommunications Coordinator assists the Telecommunications Supervisor in the installation and maintenance activities of a multi-worker shop by; determining workloads, establishing priorities, assigning technicians and ensuring that work is completed on time. The Telecommunications Coordinator installs and maintains various types of electronic communication systems including microwave point-to-point systems. This is a competitive classification.

Essential Functions: (not intended to be all inclusive)

1. Schedules and/or coordinates services (e.g. repairs, installations, removal of equipment, preventative maintenance, etc.).

2. Installs, removes, modifies, repairs, and programs various mobile, portable, and hand held pieces of communications equipment and other electronic equipment (e.g. mobile and hand held two-way radios, mobile and hand held cellular telephones, video recording equipment, mobile data terminals, pagers, sirens, lights, and public address systems, battery chargers, flashlight chargers, tape recorders, remote control robots, etc.) for DPS and DPS supported governmental agencies.

3. Installs and repairs antennas and wiring on communication towers, vehicles, and buildings requiring climbing and working on tower structures and poles.

4. Communicates orally and in writing with Department, other agency personnel, and vendors (e.g. to obtain and disseminate information, resolve discrepancies, respond to customer concerns, and maintain good working relationships in the course of assigned work, and to offer training to users on telecommunications equipment, etc.).

5. Installs, modifies, maintains, and repairs various forms of communications equipment (e.g. analog and/or digital microwave point-to-point radios; analog and/or digital multiplex equipment to interface carrier equipment with specific local equipment; low-band, VHF, UHF, 800 MHz base station/repeater 2-way radios; site security alarm and control equipment; site grounding grids, etc.).

6. Documents job-related activity (e.g. service orders showing work performed, location of equipment, time and parts used for repairs and/or modifications, weekly time sheets, travel claims, etc.).

7. Responds to 24-hour/day, 7 day/week emergency call-outs to perform and/or facilitate emergency equipment repairs anywhere in the statewide communications system.

8. Acquires, purchases, and distributes electronic parts, tools, and programming aids to facilitate the installation, modification, repair and maintenance of communications and other electronic equipment, including searching for second source items.

9. Analyzes, searches for, and eliminates sources of RF interference (e.g. intermodulation, desense, on-carrier interference, etc.).

10. Cleans work areas (e.g. garages, parking areas, work benches, etc.) using brooms, mops, and other cleaning equipment.

11. Tests, repairs, and disposes of rechargeable batteries using various test meters and hand tools and governmental hazardous materials disposal guidelines.

12. Maintains and repairs remote site backup AC power systems (e.g. generators [diesel and/or propane powered], transfer panels, battery chargers, battery systems, low voltage disconnect units, etc.) including periodic services (e.g. changing oil, filters, belts, batteries, water, etc.).

13. Generates hand drawings and computer generated drawings, creating site documentation (e.g. layout of equipment within a room, electrical distribution at a site, site access maps, special site considerations and needs, and microwave baseband flow drawings).

14. Performs inspections and cleanup at communications sites for safety issues (e.g. fire dangers, gas leaks at LP and diesel tanks, structural damage to buildings, heating and cooling equipment operation, general site cleanliness, etc.) using visual observations against previously noted conditions and adjusts conditions (e.g. clearing weeds, repairing door and/or locks, adjusting equipment, etc.) to clear safety issues.

15. Catalogs, maintains (e.g. adds, deletes, updates, etc.) shop technical service manuals and reference books.

16. Maintains and repairs computer equipment (e.g. desktop personal computers, laptop personal computers, printers, dial-up modems, etc.) and software installations (e.g. word processor, database, communications, radio programming software, etc.).

17. Fabricates wooden and/or metal racks and/or brackets for use during the installation of communications equipment and other electronic equipment.

18. Installs, repairs, splices, tests, and terminates various forms of telecommunications and electrical wiring and cabling (e.g. copper, fiber, coax, etc.) to ensure proper impedance matching and connections between various pieces of electronic equipment.

19. Installs and troubleshoots failures on site controllers, data modems, personal computers, terminals, and printers used in data applications within the DPS organization as well as other governmental agencies supported by DPS.

20. Repairs and maintains various electronic test equipment (e.g. RF service monitors, oscilloscopes, metering panels, audio test sets, etc.) and various hand tools (e.g. drills, drill presses, power bars, other specialized equipment, etc.).

21. Cleans communications equipment and other electronic equipment which has been removed from various locations in preparation of reinstalling the equipment into a new location.

22. Operates vehicles and heavy construction equipment (e.g. loaders, graders, dump trucks, etc.) to move them into and out of repair facilities.

23. Performs mechanical service and emergency repair to vehicles (conventional and 4-wheel drive), trailers, and snow traversing equipment.

24. Installs, modifies, maintains, and repairs radio dispatch consoles, audio voter systems, and audio logging recorders at various dispatch facilities, including some remote facilities.

25. Serves as acting supervisor in the absence of the supervisor to ensure the efficient operation of the work unit.

26. Participates in mountaintop communications (site) associations and technical standards committees to work with other providers of communications services to help eliminate radio interference problems at communications sites.

Knowledge, Skills, & Abilities Required: KNOWLEDGE OF:

1. FCC regulations pertaining to land mobile radio systems, licensing, transmission power, radiated power, modulation limits and spurious radiation.

2. the principles, applications, and physics of analog and digital electronics, microprocessors, amplifiers, antennas, transmission lines, land mobile RF, microwave, multiplexing, data circuits, and systems.

3. various electronic supply houses and vendors.

4. applying basic survival skills in extreme weather conditions associated with mountaintop sites (e.g. extreme heat and cold conditions, heavy rain, snow, and ice, etc.).

5. Department General Orders, Bureau and Section policies and procedures.


1. gathering technical information for trouble calls from non-technical personnel.

2. working with others to accomplish tasks when required.

3. following detailed oral and written instructions.

4. working independently with minimal supervision when required.

5. using electronic test equipment and documentation (e.g. spectrum analyzer, service monitors, time domain reflectometers, field strength meters, digital and analog meter displays, etc.) to diagnose telecommunications equipment problems and effect repairs, or to ensure proper performance of telecommunications equipment.

6. communicating with dispatchers and other users during times of high stress while they are still working on their assignments.

7. oral and written communications to exchange information, explain procedures, techniques, and answer questions in a clear logical manner.

8. the repair of telecommunications and associated support equipment to the board, module, or component level.

9. soldering techniques.

10. using industry part codes and cross reference replacement guides to determine appropriate replacement parts.

11. maneuvering and operating vehicles (e.g. automobiles, 4-wheel drive trucks, snow traversing vehicles, trailers, etc.) in all weather and hazardous conditions throughout the state (e.g. extreme temperatures, snow, ice, steep or narrow unimproved roads, etc.) at all times during the day and night.

12. repairing CTCSS, tone, DC, and digitally controlled remote base station interfaces.

13. using the DPS capital inventory system.

14. serving in the absence of a supervisor.

15. thinking clearly and responding quickly during times of emergency and to adapt to new situations and unusual working environments.

16. checking and adjusting audio levels and troubleshooting problems of line quality through land lines and microwave circuits.

17. the use, care and selection of appropriate hand tools.

18. reading and comprehending technical shop manuals, manufacturers specifications, and troubleshooting guides used in the installation and repair of mobile communications equipment.

19. installing or removing equipment in vehicles.

20. giving detailed instructions as necessary.

21. the use of Department financial processes and forms (e.g. time accounting, requisition, purchase order, etc.).

22. the use and identification of various antennas and transmission lines.

23. evaluating and identifying the source of the problem within a communications system with a minimum expenditure of time and resources.

24. scheduling maintenance on a variety of communications equipment.

25. applying DC power distribution systems.

26. applying wire and coaxial cable termination standards (codes, power handling capabilities and loss characteristics of different types of coaxial cable).

27. making necessary modifications (e.g. fabricating special brackets and fixtures) for installing and repairing telecommunications equipment.

28. servicing and maintaining emergency power systems.


1. be flexible in responding to changes in schedules and job priorities.

2. acquire additional skills to maintain technical and professional skills.

3. safely move objects weighing 50 pounds.

4. recognize and use industry standard cable color coding.


Will be required to climb communications towers while carrying all necessary equipment and tools and successfully complete work assignment.


Requires technical certification (e.g. FCC General Class License, PCIA or APCO Technician Certificate, ET Journeyman Certificate with a Communications endorsement, or equivalent). Must possess a valid Arizona driver's license on the effective starting date.

Minimum Qualifications: Requires a High school diploma or equivalent and successful completion of a formal electronics technology program of instruction from a recognized public or private school school or Armed Forces Service school.

Requires two (2) years of experience as a Telecommunications Technician with the Arizona Department of Public Safety, OR four (4) years of paid work experience in electronics technology, including two (2) years in the last five (5) years of performing component level repair of FM two-way radio equipment (FCC Part 90, Part 101, or military equivalent).

One (1) of the four (4) years must have been in a lead or supervisory capacity.

Progression to the next pay level/step requires an overall performance rating of "Standard" in the last 12 months.

All levels must successfully complete the examination process.

FLSA Status: Non-Exempt

Current as of: 7/23/2014 9:21:40 PM