Job Descriptions & Pay
TECHNICAL SURVEILLANCE TECHNICIAN
|Class Title:||TECHNICAL SURVEILLANCE TECHNICIAN|
|Salary Schedule:||Approved Arizona Law Enforcement Merit System Council Salary Schedule|
|Summary Statement:||Under direction, provides Electronic Surveillance, Technical Surveillance Counter Measures (TSCM), and other investigative support to Criminal Investigations, other DPS work groups, and other criminal justice agencies.
Technical Surveillance Technicians often travel statewide working irregular hours in the performance of their duties.
Performs related duties as assigned. This is a competitive classification
|Essential Functions:||(not intended to be all inclusive)
1. Installs, operates, maintains, and repairs technical investigative/surveillance equipment (e.g., telephonic intercept, video camera, video and voice transmitting, vehicle tracking, night vision systems, body wires, receivers, and repeaters, etc.) to obtain criminal evidence in compliance with federal, state and local laws.
2. Builds, configures, installs, and maintains video network servers and workstations for covert and overt video surveillance and telephonic intercepts.
3. Programs routers, switches, and firewall equipment.
4. Configures and monitors VPN connections to service providers and users and backups/archives audio/video for evidentiary purposes.
5. Provides training to investigators and analysts in the use and monitoring of installed video surveillance equipment, Telephonic Intercept equipment, GPS tracking devices, receivers, repeaters, and transmitters.
6. Researches, evaluates, makes recommendations, and procures or provides expertise in the procurement of technical investigative equipment.
7. Installs, configures, and monitors PEN Register and Trap and Trace Telephonic Intercept equipment.
8. Conducts periodic TSCM sweeps of selected government offices or in support of criminal investigations at businesses and residences.
9. Designs, builds, installs, maintains, and monitors covert video systems, GPS tracking systems, and body-worn audio/video systems for officer safety and evidence collection. Downloads recorded audio and video from recorders and transmitters.
10. Maintains an inventory of electronic surveillance equipment and checks out equipment for use by investigators.
11. Documents and maintains detailed records (e.g., service requests, location of equipment, time and parts used for repairs, travel claims, etc.).
12. Schedules and/or coordinates services (e.g., repairs, installations, removal of equipment, preventative maintenance, etc.).
13. Responds to 24-hours/day seven days/week emergency call-outs to perform and/or facilitate emergency equipment repairs anywhere technical investigative equipment is utilized.
14. Tests and evaluates new equipment to ensure that the equipment meets the parameters of state contracts and stated manufacturer's specifications.
15. Reviews and evaluates work of less experienced technicians.
16. Writes grant proposals and monitors grant funds.
|Knowledge, Skills, & Abilities Required:||Knowledge of:
1. federal and state laws governing the use of oral intercept communication equipment.
2. the principles, applications and physics of analog and digital electronics, telephone intercept, microwave transmission, telephone systems, voice transmitters, vehicle tracking devices, video cameras, night vision systems, etc.
1. the use, care and selection of appropriate hand tools.
2. the use of computers and various types of software.
3. reading and comprehending technical manuals, manufacturer specifications, and troubleshooting guides used in the installation and repair of technical investigative equipment.
1. work independently with minimal supervision.
2. evaluate situations and resolve problems.
3. prioritize tasks to complete job functions in an orderly, efficient manner.
4. effectively communicate clearly, both orally and in writing, at all levels.
5. establish and maintain positive working relationships with those contacted in the course of the assignment.
6. adapt quickly to changing priorities.
7. follow detailed oral and written instructions.
8. present and demonstrate technical processes methodically and logically in order to train users.
Must obtain an FCC General Class License within three (3) months of hire.
May be required to work holidays and weekends.
Must be able to travel to sites throughout Arizona for the purpose of installing and maintaining equipment.
Must have and maintain a valid Arizona driver license.
Must be able to bend, stretch, reach, climb, and lift and move objects, weighing up to 50 pounds.
|Minimum Qualifications:||Requires two (2) years of experience in electronics, computer networks, and familiarity with routers, VPNs, firewalls, security appliances, and basic telephony. Must also have experience in the installation, maintenance and repair of technical investigative/surveillance equipment or an equivalent combination of education (e.g. formal electronics technology program or training in the use, repair and installation of electronic or surveillance equipment) and experience to total two (2) years.
Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.
Must successfully complete the examination process.
FLSA Status: Non-Exempt
Current as of: 7/23/2014 12:48:53 AM