Privacy Policy (

Thank you for visiting (Arizona Department of Public Safety) and reviewing our Privacy Policy Statement. This statement is included to inform you solely about the information that could be collected online as a result of visiting  All individual agency websites of the State of Arizona are required to contain a Privacy Policy Statement that describes what information is being obtained online, how that information will be used, and what steps are being taken to ensure the security of customer data. Your rights to privacy are of utmost importance to the State of Arizona in building trust and confidence when conducting business through the Internet.










Online Customer Service and Alternatives offers many of the services online that you might otherwise transact in person. Our goal is to provide citizens with a more convenient and efficient means in which to interact with Arizona government. If at any time you choose not to proceed with a transaction offered through, your choice will in no way affect your ability to receive benefits or services.

Collection and Use of Information may use “cookies” to gather information during your visit.  However, the use of “cookies” never identifies you personally.

The web server that hosts does gather certain information about the visit automatically in a standard log file. This information never identifies you personally and consists of only the following items:

  1. The Internet domain (for example, "" if you use a private Internet access account, or "" if you connect from a university's domain) from which you access the website;
  1. The IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access the website; and
  1. The date and time of your access.

We use this information to gather statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual. This information is not shared, sold, or otherwise disseminated by

Information You Provide

Information collected from an application submitted online will be treated in the same manner as the information collected from an application submitted on a hard copy. The information you disclose to the agency (either through or directly) will generally become a matter of public record pursuant to A.R. S. §§ 39-121, et seq., which means that the agency may be required to divulge certain information in response to a public records request or in response to a warrant, subpoena, or other court order. may require that you enter personal information (e.g., your name, home address, birth date, phone number, etc.) when applying for certain benefits and services described our website. Those services may also reference common infrastructure utilities that are provided by These utilities provide the agency with a means to obtain specific information or to facilitate a specific functional requirement of the online transaction being requested.

Please be assured that your personal information will be held in strictest confidence while processes your online transaction and will not be shared, sold, or otherwise disseminated to any outside person or entity, except as required or authorized by law.

If you have further questions regarding how will use the information you submit online, please contact us.


To the extent that you have provided personal information, the State of Arizona needs to maintain accurate information about you and the benefits/services that you may be applying for and/or personal inquiries. This state agency provides a means of contact on its web site either by email or phone should you need to update or correct such personal information. The state will make reasonable and prudent efforts to incorporate your changes as soon as possible.

Third Party Disclosure

Third party organizations contracted with the State of Arizona may provide certain services available on the state’s behalf. Personal information collected through the web portal and/or over-the-counter may be provided to third party service providers to help the state deliver benefits and services. The state will take prudent steps to ensure that third-party organizations are obligated to secure and protect personal information on the State’s behalf.

Information Collected from Children

By statute, all State agencies must comply with the Children’s Online Privacy Policy Protection Act of 1998 (“COPPA”), requiring parental consent before collecting any personal information from any individual under the age of 13. The text of COPPA is available at

Systems and Network Security

The State of Arizona and its consultants, as developer and manager of Arizona @ Your Service web portal, have taken several steps to safeguard the integrity of its computer systems and networks. These steps include, but are not limited to individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of your information. Security methods and measures have been integrated into the design, implementation and day-to-day practices of the entire web portal.

Other External Links Disclaimer contains links to various other websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on and this Privacy Statement will not apply to other sites. When you link to another website, you are subject to the privacy policy of that new site. Links to websites outside of State government are offered solely for your convenience. The State of Arizona is not responsible for and has no control over the policies or content of any third-party sites.

Neither the State of Arizona, nor any agency, officer, employee, or contractor of the State of Arizona warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be inaccurate or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Notifications to the Public

In the event of a security breach of personal information and after relevant law enforcement agencies have determined that notifications to the public will not impede a criminal investigation or threaten state and/or national security, the responsible State Agency, Board, and/or Commission will notify its clients/recipients in the most expeditious manner possible (i.e., first class mail and/or email) that is in compliance with federal and state laws.

Contact Information

To offer comments about, or about the information presented in this Privacy Policy, contact the Webmaster:

By Email: click here.
By Phone: 602.223.2000
By Mail: Arizona Department of Public Safety, PO BOX 6638, PHOENIX AZ  85005-6638

If you choose to provide us with personal information – by filling out a form with your personal information and submitting it to us from this website – we use that information to respond to your message and to help us get you the information you have requested. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. does not collect information for commercial marketing. Any comments collected are themselves subject to the protections of the privacy policy.

Privacy Policy Statement Is Subject To Change

This policy may be updated or revised from time to time, so please check back with periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this website may be collected, used, or disseminated. 

Last Modified: Thursday, November 6, 2014.